Field Service Technician
2 weeks ago
- Career Advancement Opportunities
- Paid Sick Days
- Competitive salary
- Free uniforms
- Training & development
- Paid time off
Benefits/Perks
- Paid Sick Days
- Competitive Pay
- Career Advancement Opportunities
HomeSmiles is the one-stop shop for safe and healthy property maintenance solutions. Our 18-point approach protects clients and their investments from dangerous conditions, unexpected and costly repairs.
Job Summary
A successful Field Service Technician is expected to visit properties, perform interior and exterior property maintenance. You should have excellent customer service skills, troubleshooting skills, field experience, and the ability to adapt to a changing work schedule. A top-level Lead Service Technician efficiently manages all service calls, providing high-quality service and maintenance for any job size. Customer interaction is a major part of this job, as a result, Customer service and Customer satisfaction are key for a successful client visit.
Responsibilities
- Respond to customer service calls and field dispatches.
- Meet with the client, greet them and explain the services you will be providing.
- Perform needed and requested property maintenance services
- Conduct routine equipment servicing out in the field.
- Inspect and troubleshoot equipment failures.
- Test equipment and install as needed.
- Provide preventive equipment maintenance.
- Provide technical training to others.
- Maintain equipment stock in the company vehicle.
- Complete job reports.
Qualifications
- High school diploma or GED.
- Ability to travel and work according to a changing schedule
- Mechanical and electrical skills.
- Excellent time management and problem solving skills.
- Good communication and training skills.
- Solid customer service attitude and strong work ethic
- Able to stand on your feet for long periods of time
- Able to work in all weather conditions
- Physically fit and able to work with heavy equipment
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