Team Member

7 days ago

Ocean City, United States Swell Cafe Full time

At Swell, we want our customers to start their day feeling great, that’s why we put so much thought into what we serve. We believe the best ingredients make the best tasting, nourishing food. Every menu decision we make starts with a respect for our ingredients, the nutrients they provide, and where they come from.

Looking for someone to work year round as part of a team in a cozy cafe. We're open Friday - Monday from 7a - 2p. This is a great opportunity if you’re looking for a side job

**Qualifications**:

- Strong customer service skills with experience in POS systems, cash handling, and food service
- Knowledge of food safety regulations and practices in the restaurant industry
- Ability to work efficiently in a fast-paced environment with a focus on time management
- Experience in food preparation and a background in culinary arts is a plus
- Proficiency in basic math for cash register transactions and upselling opportunities
- Previous experience in a kitchen setting or retail environment is beneficial

**Customer Service**
- Welcome and greet guests and provide friendly and informed hospitality while building relationships
- Ensure that all guests have a good experience.
- Answer questions about our food and beverages with knowledge and courtesy

**Operations**
- Continuously learn and educate yourself on the menu, coffee, and smoothies
- Operate POS system in an efficient, timely and accurate manner
- Maintain cash bank and follow established cash handling procedures
- Deliver food orders from the kitchen to guest tables quickly and accurately
- Deliver drink orders from the coffee bar to guest tables quickly and accurately
- Assist the cook with food prep and kitchen tasks
- Act as a contact point between baristas, cooks, and manager
- Carry dirty dishes from the dining room to the dish area.
- Clean and sanitize tables as guests leave
- Perform side work at the start and end of each shift as required
- Assist in preparing recipes and garnishing. Wash and cut food products.
- Maintain the highest quality, consistent product standards.
- Inform the manager on duty of any operational inconsistencies
- Follow all food handling sanitation standards and procedures
- Clean, organize, and maintain workstation
- Perform all opening and closing duties following the opening and closing schedule

**Safety**
- Wash your hands frequently
- Safely handle all hot and cold drinks during drink preparation.
- Use kitchen utensils, knives and equipment safely and in a responsible manner
- Report any employee accidents to the manager on duty
- Handle tableware carefully to prevent breakage and loss
- Report potential safety hazards to the manager on duty

**Ability**
- Run errands, when needed.
- Be able to work overtime, as needed
- Work special events, as needed.
- Be available to attend staff meetings, as needed
- Be available to fill in as needed to ensure the smooth and efficient operation of the cafe
- Be able to stand for 9 hours
- Be able to bend, squat, and lift up to 50 lbs on a regular basis
- Be able to speak, read and understand English

To sum it up, you’ll work as a team to give each other and guests such a positive experience they can’t wait to come back

**Job Type**: Part-time

Pay: $13.00 - $25.00 per hour

Expected hours: 7 - 30 per week

**Benefits**:

- Employee discount
- Paid sick time

Restaurant type:

- Café
- Coffee shop
- Fast casual restaurant

Shift:

- Day shift
- Morning shift

Weekly day range:

- Every weekend
- Weekends as needed

Work Location: In person

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