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Assistant Floor Manager

3 months ago

Chicago, United States Home Run Inn, Inc. Full time

Description:
**Assistant Floor Manager Job**

Perform functions to assist in the management and overseeing of employees engaged in serving food and beverage and providing customer relations to guests.

**Under direction**:Floor manager
- Create and perform opening, closing and mid-shift procedures for the restaurant.
- Evaluate staffing levels to ensure proper coverage met at all times. Reference staff schedule and notify employees of work assignments.
- Enforce food service and bar sanitation regulations and health department standards. Monitor restaurant cleanliness and correct problems.
- Investigate customer inquiries and act accordingly.
- Complete various reports regarding department activity.
- Assist in inventory counts for department supplies.
- Assist and manage specific floor shifts.
- Establish standards of dining room atmosphere enjoyable for dining experience.
- Take reservations for parties and coordinate menu information with Kitchen area.
- Confirm party details with customers to ensure customers wishes are met.
- Oversee the banquet function to assist employees and guests in need.
- Follow-up with customer to determine success of party.
- Key training manager of all floor positions.
- Conduct training and review session for staff.
- Establish clear lines of communication with floor staff.
- Review payroll information daily.
- May lead, direct, and participate in all floor duties.
- Assist with ordering for front of the house inventory.
- Conduct pre-shift meeting to increase guest reviews and specials.
- Create and maintain daily, weekly, and monthly cleaning list of dining room and equipment.
- Assist with schedules, employee certification and training completion.
- Responsible to manage employees engaged in beverage and food service activities. Hire, train, assist employees, enforce company policies, establish performance standards, evaluate employee status.
- Responsible for assisting in the general cleanliness of the facility.
- Perform other duties as assigned.

Home Run Inn is a family owned & operated establishment with 11 locations in the manufacturing, distribution, restaurant, and real estate industries. At Home Run Inn, our purpose is to build meaningful relationships by earning a smile from our guests, trust among our teammates, and love from the communities we serve. We hire team members that bring these values to life & help us carry out the traditions that make us successfu

**Requirements**:

- Be 21 years of age in order to pour alcohol
- Be able to communicate and understand the predominant language(s) of the restaurant’s trading area.
- 1+ years experience working in a Supervisor or Lead Role
- 1+ years experience working in Food Service or Hospitality Industry.
- Possess excellent basic math skills and have the ability to operate a cash register or POS system.
- Continuously work in standing position for long periods of time (up to 4 hours).
- On occasion, reach, bend, and stoop.
- Lift up to 50 pounds with assistance
- Available to work 45-50 hours per week and have flexibility with scheduling.
- Open to get their Food Allergen Certification, Basset Alcohol Certification and Manager Sanitation Certification within 90 days of being hired.

**Benefits package**:

- Medical, Dental, Vision, Life and Disability Insurance
- Paid Time Off
- Paid Sick Leave
- Holiday pay
- 401(K)
- Employee Recognition Program
- Employee Assistance Program
- Employee Discount Program