Customer Service

3 weeks ago


Westfield, United States Karma Westfield Full time

**Mon - Fri rotating Saturdays**

**Customer Service**

The CSR supports all departments by providing excellent customer relations support, promptly handling calls, assist with basic questions, and providing an awesome customer experience.

**What You Do**
- Maintain confidentiality of company and customer information at all times
- Clear, friendly voice along with a professional demeanor
- Welcomes visitors by greeting them in person or on the phone in a friendly and professional manner.
- Answer incoming calls, transfer calls and/or take messages
- Collect the total retail charges from the customer in cash, check, or authorized charge account
- Provide the customer with the proper change and/or receipts
- Maintain and keep tidy customer areas
- Keep fresh complimentary snacks and beverages for customers when necessary
- Attending to customers that may be waiting

**Who You Are**
- People Person
- Outgoing personality
- 6 months of relevant work experience in customer service, receptionist/front desk, administrative role.
- Excellent communication skills
- Team Player
- Professional presentation

At Karma Westfield we know our employees, and their achievements, drive our culture and success.

Our Total Compensation Rewards Program includes:
BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance

BONUSES - Rewards achievement of specific business goals, in eligible positions

BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), purchase programs, such as:

- Medical, Dental and Vision Plans
- Vacation Time
- Personal Time
- Short and Long Term Disability
- Life Insurance
- 401(k) Retirement Plan with employer match
- Manufacturer Certifications
- Leadership Training Programs
- Vehicle Purchase Discounts
- Wellness Initiatives
- Volunteer Time

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