Manager Parking and Transportation

2 weeks ago

Elmont, United States Oak View Group Full time

Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview:
Reporting to the Director of Parking & Transportation, this position will manage day to day event parking, transportation, and shuttle operational needs at UBS Arena and Belmont Park.

This role will pay a salary of $70,000 to $80,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

About the Venue:
UBS Arena at Belmont Park is made for music and built for hockey. New York's newest premier entertainment and sports venue and home of the New York Islanders is developed in partnership with Oak View Group, the New York Islanders, and Jeff Wilpon. The state of the art arena opened in November 2021 and has welcomed numerous top artists including Harry Styles, Sebastian Maniscalco, Billie Eilish, Dua Lipa, TWICE, Eagles, John Mayer, Kendrick Lamar and Post Malone. The venue delivers an unmatched live entertainment experience for guests including clear sightlines and premier acoustics.

**Responsibilities**:

- Ensure operational excellence and high-quality service by developing and implementing efficient procedures with emphasis on continual improvement.
- Oversee third-party parking & pedestrian management contractors.
- Manage third-party, intra-campus shuttle operations, including strategic scheduling, billing, and dispatch.
- Hire, develop, train, and support team of in-house, part-time Parking & Transportation supervisors.
- Codevelop creating new parking products, additional revenue streams, and reducing costs of the parking and transportation operation.
- Ensure all parking systems are operational (ParkHub/IP Parking/Park Assist).
- Train designated staff on remote management of IP Parking system & Park Assist.
- Inspect all parking systems/devices to ensure operational.
- Assist Director with coordination between with external transportation partners including relevant transit and roadway authorities.
- Assist Director with working towards sustainability goals, evaluating EV Shuttle options, and EV charging unit placement.
- Perform routine audits, including revenue, PARCS systems, and operational audits.
- Assist with strategic planning, traffic management planning, and budgeting.
- Review/analyze guest surveys and other performance measures to maximize operational performance.
- Work with Director on site Transportation Management Plan (TMP) and third-party traffic engineers.
- Collect and analyze event transportation data to find efficiencies, minimize expenses and drive onsite revenue.
- Assist with oversight and management of equipment such as vehicles, golf carts, VMS boards, light towers.
- Assist Director with rideshare operation, coordination, and relationship with partners.
- Assist Director with transportation technology GPS wayfinding partners (Google, Waze, Apple Maps).
- Review event specific documentation (budgets, third party staffing sign-in sheets, trip logs, pre & post checklists).
- Manage invoicing for the department in relation to equipment rentals, monthly third-party statements, shuttles, parking devices, and consultants.
- Preparing post event summaries to send to finance department for event reconciliation.
- Assisting Arena box office with managing parking inventory for events.

Qualifications:

- 4+ years of experience in parking/transportation management, event management preferred.
- Knowledge of parking revenue management systems.
- Knowledge of Microsoft Office Suite.
- Must have the ability to work flexible schedule including long hours, nights, weekends, and holidays.
- Must be comfortable working with the public and have strong interpersonal and communications skills.
- Valid driver license required.

Strengthened by our Differences. United to Make a Difference.:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, reli

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