Customer Service Inside Sales

3 weeks ago


Twin Lakes, United States Allied Plastics Inc Full time

**SUMMARY**:
This position acts as a focal point for customer projects, communication and documentation. Allied sales staff relies on a well-organized and self-managed individual to perform the following duties.

**Hours**:
7 AM to 3:30 Monday to Friday

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Back up for Sales department
- Follow-up on jobs for customer orders, tooling, and prototypes
- Act as liaison between sales, engineering, production, and shipping
- Develop and maintain customer relationships
- Requisition prototyping materials and components
- Coordinate project timelines to ensure we meet delivery dates
- Investigates and resolves customer problems with deliveries
- Monitor Scheduled Shipments Report
- Attend Production meetings and react accordingly to any action items given
- Monitor Return Authorizations to ensure acceptable action is taken
- Be willing to perform other duties outside your normal work functions as directed by management.


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