Receiving Stockroom Clerk at The Sparrow’s Nest

**Reports To**: Store Management on duty

**Status**: Part-Time, Non-Exempt

**Job Purpose**: A Stockroom Receiving Clerk is responsible for receiving, storing, staging & distributing products. The primary focus is the receiving, sorting, and storing of donations in the stockroom area.

**Responsibilities**:

- Ensure that each donor & customer receives outstanding customer service by providing a donor-friendly environment which includes greeting, acknowledging & thanking everyone, maintaining outstanding standards, solid product knowledge, and all other components of customer service.
- Assist in processing and replenishing merchandise through donation acceptance at the back door & monitoring floor stock.
- Verify that all Home of the Sparrow, Inc. materials are current and available to donors (sign-in sheets, brochures, etc.). Replenish as needed.
- Assist in floor moves, merchandising, display maintenance, and store housekeeping.
- Assist in managing the recycling process.
- Adhere to all Company policies, procedures, and practices included in the Employee Handbook & Retail Policy & Procedure Manual.
- Communicate customer requests to management in a positive & helpful manner.
- Complete low-level maintenance work around the store such as replacing light bulbs, cleaning around trash bins outside, and hanging merchandise on walls.
- Any other duties as assigned by management.

**Knowledge & Skills**:

- High School education or higher required.
- Ability to process information/merchandise through the register system.
- Baseline computer skills to access, input and process electronic information.
- Ability to read, count and write to accurately complete all documentation.
- Ability to communicate appropriately with associates, customers, and donors.
- Ability to operate and use all equipment necessary to run the store.

**Supervisory Responsibility**: This position has no supervisory responsibilities.

**Physical Demands**:

- Ability to move and/or handle merchandise throughout the store generally weighing 0-50 pounds safely.
- Balancing, stooping, kneeling, crouching, crawling, and reaching are required.
- Sitting, standing, and walking for extended periods of time are required.

Qualifications:

- Ability to freely access all areas of the store including the selling floor, stock area, and register area.
- Ability to work varied hours/days as business dictates