Customer Service/dispatcher

3 weeks ago


Bettendorf, United States RainMaster Irrigation Full time

RainMaster Irrigation and Lauritsen Heating & Cooling are stable, vigorous, and growing companies in the Quad Cities. We are looking for a FAST PACED, detail-oriented individual who is organized, a self-starter, willing to learn job responsibilities and motivated by opportunities to grow with the company. Our small, fast-paced office is looking to hire a full time Dispatcher to schedule incoming calls then dispatch to appropriate techs. This position requires multitasking, speed and knowledge of dispatching. The Dispatcher schedules appointments, prepares proper paperwork for techs, enters new customer information, schedules utility locates, maintains customer files both electronically and paper, light office cleaning periodically and various other tasks required to maintain an office.

Skills required:
Dispatching

QuickBooks

Microsoft Office, Word, Excel

Strong computer skills

Strong customer service skills

Ability to work under pressure

Work hours:
Mon -Fri.

8pm - 4pm

NO WEEKENDS

Health Insurance, Paid Vacation, Paid Holidays, Aflac Policy

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Health insurance
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Dispatching: 1 year (required)

Work Location: In person



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