Client Service Specialist for Investment Operations

3 weeks ago

Boston, United States Baystate Financial Full time

**Registered Principal for Investment Operations**

Baystate Financial, a dynamic Financial Planning firm, is seeking a full-time Registered Principal to join our Investment Operations Team to coordinate investment accounts openings and manage client service requests.

Responsibilities for this role include but are not limited to:
Investment New Accounts Opening
- Review suitability requirements to ensure compliance standards.
- Research and handle trade corrections, if necessary.
- Monitor account transfers and communicate with client throughout the process.
- Supervise and administer the Signature Guarantee process.

Investment Client Service
- Handle money movement requests (distributions, deposits, etc.).
- Process various investment client service requests (beneficiary changes, address updates)
- Manage annual account-related projects, e.g. RMDs, Annual Gifting, tax documents.
- Prepare review materials for Client Review and Sales meetings.
- Maintain various digital databases including client and employee contact info.

Qualifications:

- Minimum 2-4 years of experience in the financial services industry.
- Strong customer service and interpersonal skills.
- Strong verbal and written communication skills.
- Ability to multitask in a fast-paced environment.
- Strong organizational and analytical skills.
- Ability to work under mínimal supervision.
- Proficiency in computer skills.
- Bachelor’s Degree and Series 7 license required.

Additional Information:

- Established insurance and investment Firm in Massachusetts.
- Branch office environment, currently working in the Boston, MA or Wellesley, MA location.
- 40-hour work week during normal business hours.
- Must pass a FINRA background credentials.

Benefits/Compensation:

- Base Salary and Bonus Potential - $75,000 (based on experience)
- 401(k) Plan with employer contribution.
- Health, dental, vision insurance offered, as well as various voluntary Group options.

**Job Type**: Full Time

Equal Opportunity Employer

Pay: $60,000.00 - $70,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Work setting:

- In-person

**Education**:

- Bachelor's (preferred)

Ability to Relocate:

- Boston, MA 02210: Relocate before starting work (required)

Work Location: In person

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