Guest Services Specialist

4 weeks ago

Philadelphia, United States ACCELerate Philadelphia Full time

Bring your organizational, problem solving and customer service skills to our team as a Guest Services Specialist. In this crucial role, you will ensure that all patients/residents have a positive experience, receiving the highest quality of service in a caring and compassionate atmosphere that recognizes the individuals' needs and rights.

Position Highlights
- Promote Guest Services involvement based on the needs and interests of the patient/resident, preferences and life history.
- Provide input into the design of events, offerings and activities and assist in the planning of Guest Services opportunities.
- Plan and organize daily tasks and schedules.
- Facilitate group and individual activities for patient/residents of various cognitive and physical abilities in all component areas, e.g., physical, cognitive, social, spiritual, creative, wellness, sensory, community, and service.
- Participate in the formulation and follow through of the patient/resident care plan.

**Benefits**:

- Nursing Student Loan Debt Repayment and Tuition Assistance
- Tuition, Travel, and Wireless Service Discounts
- Employee Assistance Program to support mental health
- Employee Foundation to assist financially with unforeseen hardships
- Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of our company's DNA.
- Variable compensation plans
- Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off

We also offer several voluntary insurances such as:

- Pet Insurance
- Term and Whole Life Insurance
- Short-term Disability
- Hospital Indemnity
- Personal Accident
- Critical Illness
- Cancer Coverage

**Requirements**:
High school diploma or equivalent is required Must have experience in Customer Service/Hospitality.

Compensation: $15 per hour

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