Guest Services Specialist

3 weeks ago

Philadelphia, United States Genesis Healthcare LLC Full time

Bring your organizational, problem solving and customer service skills to our team as a Guest Services Specialist. In this crucial role, you will ensure that all patients/residents have a positive experience, receiving the highest quality of service in a caring and compassionate atmosphere that recognizes the individuals' needs and rights.

Position Highlights

* Promote Guest Services involvement based on the needs and interests of the patient/resident, preferences and life history.
* Provide input into the design of events, offerings and activities and assist in the planning of Guest Services opportunities.
* Plan and organize daily tasks and schedules.
* Facilitate group and individual activities for patient/residents of various cognitive and physical abilities in all component areas, e.g., physical, cognitive, social, spiritual, creative, wellness, sensory, community, and service.
* Participate in the formulation and follow through of the patient/resident care plan.

Benefits

* Nursing Student Loan Debt Repayment and Tuition Assistance
* Tuition, Travel, and Wireless Service Discounts
* Employee Assistance Program to support mental health
* Employee Foundation to assist financially with unforeseen hardships
* Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of our company's DNA.
* Variable compensation plans
* Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off

We also offer several voluntary insurances such as:

* Pet Insurance
* Term and Whole Life Insurance
* Short-term Disability
* Hospital Indemnity
* Personal Accident
* Critical Illness
* Cancer Coverage

Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

Qualifications:

High school diploma or equivalent is required Must have experience in Customer Service/Hospitality.

Other Info

* Position Type: Full Time
* Pay Target: $15 per hour
* Job City: Philadelphia
* Requisition Number: 501855

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