Customer Service/inside Sales Representative

2 months ago


Naugatuck, United States CT Pest Solutions Full time

**_CT Pest Solutions_** is an exciting, innovative, fast growing Pest and Wildlife company that services most of Connecticut. As protectors of public health, our **mission** is to improve the quality of life for both our employees and customers.

To do this **_CT Pest Solutions_** is seeking a reliable, motivated **Customer Service/Inside Sales Representative** to enjoy our culture of _teamwork, honesty, accountability, respect_ and _integrity_.

**We offer**:

- Competitive pay
- Health Insurance
- 401(k) with Company Matching
- Dental Insurance
- Life Insurance
- Accidental Death & Dismemberment
- Short & Long Term Disability
- PTO
- Paid Holidays
- Advancement Opportunity

Responsibilities include communicating with customers via providing information regarding services, directing to appropriate person/department and other administrative activities for the Company. The **Customer Service/Inside Sales Representative** is also responsible for selling pest and wildlife services to commercial organizations or residential settings to meet their
needs.

**Essential Duties and Responsibilities**

The essential functions include, but are not limited to the following:

- Answering telephones and directing persons and/or telephone calls to the appropriate department or person.
- Providing information about products and services over the phone.
- Resolving customer complaints.
- Receiving and delivering messages verbally and/or in writing.
- Develop estimates/contracts for current or prospective customers.
- Respond promptly to inquires from potential customers.
- Scheduling work orders and/or pest control jobs.
- Entering work orders.
- Collecting past-due receivables.
- Compiling data, scanning, and filing.
- Typing termite reports and Notice of Work Completion and/or Exclusion.
- Operating computers, electronic calculators, fax machines, copiers and any other equipment used to affect the efficient, timely operation of the branch.
- Other duties as assigned

**Salary**: $40,000.00 - $50,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Retirement plan

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Commission pay

**Education**:

- High school or equivalent (required)

License/Certification:

- Valid Driver's License



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