Learning Experience Coordinator
2 months ago
Thinkery is where Austin’s children and their families come to enjoy play-based, inquiry-rich, hands-on learning experiences. We believe that innovative, play-based, STEAM (science, technology, engineering, arts, and math) learning experiences are a powerful way for children to develop problem-solving skills, critical thinking, and curiosity about the world around them. Our exhibits and programs encourage children—alongside their caregivers—to solve creative challenges, explore a variety of materials, and to develop new ways to complete unfamiliar projects. Through these activities, children gain the tools and confidence to develop and grow into enthusiastic, creative, lifelong STEAM learners and thinkers.
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The Learning Experience Coordinator is a key part of the Learning Experience Team leading logístical and operational excellence for year-round programming and events in the museum and out in the community. This position’s primary responsibility is program operations: including museum and program resource management and coordination of Thinkery’s presence off-site events and engagement.
**ESSENTIAL FUNCTIONS**:
- Leads logistics for off-site events and engagement
- Collaborates cross-departmentally to deliver high quality, engaging experiences that promote Thinkery’s mission, programs, and values in our community
- Manages the gallery resources and resource calendar.
- Acts as program supervisor as needed for off-site events and engagement.
- Leads Experience Team resource management and inventory
- Develops, maintains, and trains teammates in use of shared resource catalogs, calendars, and checkout systems
- Generates resource lists for programming, coordinates purchasing of new materials, and pulling, organization, and return of existing experience resources
- Supervises storage and inventory of props, tools, books, and consumable resources
- Ensures that all props in the museum are in working order, clean, in back stock, and out in the galleries.
- Upholds and delegates gallery resource expectations with museum staff.
- Provides direct project support of both on and offsite programs by supervising day to day program operations and logistics.
- Supports special programs as a facilitator, on and off/onsite events (including weekday, evening, and weekend shifts)
- Maintains oversight of program supplies, and make sure all programs are prepared with the tools they need.
- Provides coaching and feedback to year-round and seasonal Experience staff to meet organizational objectives and develop teammates’ professional goals.
- Supports internal communications of program goals, timelines and deliverables.
- Tracks team expenses and spending, submits department's expense reports.
- Seasonally, supports camp-specific programs, educators, support staff, interns, and program volunteers.
- Works with the team to coordinate the day-to-day operations and logistics of the program at camp locations (onsite or offsite)
- Serves as resource and point of contact for educators and interns.
- Represents Thinkery’s key values of playfulness, belonging, innovation, and collaboration
- Supports a culture of cross organization communication, collaboration, and information sharing.
**OTHER RESPONSIBILITIES**
- This position will require regular weekend and evening availability. Schedule and availability reflects that the organization is a 7-day-a-week operation.
- Actively practice Thinkery’s health and safety protocols. Thinkery requires new staff to be fully vaccinated for COVID-19 at the time of their on-boarding with exemptions available for medical need.
- Other duties as assigned.
**COMPETENCIES**
- ** Community Focus**:Building strong community relationships and delivering community-centric solutions
- **Ensures Accountability**:Holding self and others accountable to meet commitments.
- ** Collaborates**:Building partnerships and working collaboratively with others to meet shared objectives
- ** Values Differences**: Recognizing the value that different perspectives and cultures bring to an organization
- ** Nimble Learning**:Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
**KNOWLEDGE, SKILLS & ABILITIES**
- Organization and time/project management skills.
- Exceptional communication and collaboration.
- Flexible thinking and ability to practice in the moment problem solving.
- Ability to create, formulate and successfully implement playful, engaging, and innovative experiences for a variety of learning styles and ages.
- Ability to quickly adapt existing activities and programs to serve changing audience needs.
- Spanish language skills an asset.
- MS Office Suite and MS Teams proficiency required.
**ORGANIZATIONAL RELATIONSHIP**
- Reports to Learning Experience Manager
- Supports Special Events Manager
- Supervises Seasonal Operations Assistant
- Peer collaboration Museum Experience Coordinator, Guest and Member Relat
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