Referral Specialist
3 weeks ago
Affordable Home Care Agency
Referral Specialist
Job Overview: The primary responsibility of the Referral Specialist is handling inquiries, closing new client orders, and filling client requested schedules. This position is the main point of contact for potential clients, existing clients, and registered caregivers.
Responsibilities and Duties:
- Gather necessary information and utilize approved techniques for closing incoming client inquiries.
- Build rapport and maintain consistent communication with clients during the referral process.
- Complete timely follow up calls with potential clients in order to maintain an acceptable closure rate.
- Gather, analyze and provide clear and concise information both verbally and in writing.
- Miscellaneous administrative duties related to client orders and scheduling including data entry.
Minimum Qualifications:
- Associate Degree or a minimum of 2 years of work experience in sales or customer service will be considered.
- Experience with a high-volume phone call work environment preferred
- Comfortable working with complicated family dynamics
- Detail-oriented with excellent problem-solving, verbal and written skill
- Valid California Driver’s License
Employment Type: Full-Time 8:30am-5:00pm & on call duties via telephone performed away from the office with rotating nights and weekends (approximately 4 days per month)
Medical and Dental Benefits / Paid Vacation after waiting period
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- High stress tolerance -- thrives in a high-pressure environment
Pay: From $23.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Application Question(s):
- This position requires employees to do on-call via telephone on a rotating weeknight and weekend schedule (approximately 2-4 days a month). Will you be able to fulfill this job requirement?
**Education**:
- Bachelor's (preferred)
Work Location: In person
-
Family Services Specialist I-ii
2 weeks ago
Concord, United States The State of New Hampshire Full timeState of New Hampshire Job Posting Department of Health & Human Services Bureau of Family Assistance Concord Office Main Building Family Services Specialist I-II Multiple positions Available. **$19.57- **$29.43** - See total compensation information at the bottom of announcement. The State of New Hampshire, Bureau of Family Assistance has a Full Time...
-
Membership Specialist
2 weeks ago
Concord, United States UFC Gym Full timeJob DescriptionJob DescriptionThe Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current...
-
Activity Specialist
4 weeks ago
Concord, United States Sage Eldercare Solutions Full timeJob DescriptionJob DescriptionActivity SpecialistJob Location: Contra Costa County, CA; Various East Bay Area, CA locations. Requires on-site work in residences and facilities and remote collaboration with team members.Job Schedule: Part-time to Full-timeReports to: Hummingbird Project ManagerAre you driven by a passion to make a meaningful impact in the...
-
Billing Specialist
2 months ago
Concord, United States Cabarrus Rowan Community Health Centers Full timeJob DescriptionJob DescriptionSalary: Summary of Position Under the direct supervision of the Billing Manager, the billing specialist is responsible for timely and accurate billing of all medical, dental, and behavioral health claims, insurance information, patient charges and payments. The Billing Specialist will work on a team in various aspects of...
-
Billing Specialist
2 days ago
Concord, United States Cabarrus Rowan Community Health Centers Full timeJob DescriptionJob DescriptionSalary: Summary of Position Under the direct supervision of the Billing Manager, the billing specialist is responsible for timely and accurate billing of all medical, dental, and behavioral health claims, insurance information, patient charges and payments. The Billing Specialist will work on a team in various aspects of...
-
Family Specialist
7 days ago
Concord, United States Pacific Clinics Full timeWho We Serve Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa,...
-
Wetland Permitting Specialist
2 weeks ago
Concord, United States The State of New Hampshire Full time**State of New Hampshire Job Posting** **DEPARTMENT OF ENVIRONMENTAL SERVICES** **WATER DIVISION / WETLANDS BUREAU** **29 HAZEN DRIVE, CONCORD NH 03301** **WETLAND PERMITTING SPECIALIST** **Position #18153** **$24.90-$33.47 Hourly** **The State of New Hampshire, Department of Environmental Services, Water Division, Wetlands Bureau has a full time...
-
CORE Outreach Specialist
1 week ago
Concord, United States Public Health Foundation Enterprises, In Full timeHourly rate range - $24.00 - $27.00 The Coordinated Outreach Referral, Engagement (CORE) program is a public/private partnership with Contra Costa Health Services, Health, Housing and Homeless Services and Heluna Health. The Coordinated Outreach Referral, Engagement (CORE) program works collaboratively in small teams to engage and stabilize homeless...
-
Vaccines Pediatric Immunization Specialist;
5 days ago
Concord, United States GSK Full time**Site Name**: USA - New Hampshire - Concord, USA - Maine - Portland **Posted Date**: May 28 2024 For more than 140 years, GSK has pioneered novel research methods and technologies to help protect people from infectious diseases. Our vaccines portfolio of more than 20 marketed vaccines is the broadest in the industry, helping to protect people throughout...
-
Store Customer Service Specialist
7 days ago
Concord, United States Sherwin-Williams Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
-
Store Customer Service Specialist
7 days ago
Concord, New Hampshire, United States Sherwin-Williams Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
-
Workers' Compensation Claim Specialist, Senior
2 weeks ago
Concord, United States CCMSI Full timeOverview:At CCMSI , we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs,...
-
Workers' Compensation Claim Specialist
1 month ago
Concord, United States CCMSI Full timeOverview: At **CCMSI**, **we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development...
-
Client Service Specialist
1 week ago
Concord, United States Bank OZK Full timeClient Service Specialist (Teller) + Job ID: 14079 + Functional Area: Retail/Community Banking + Position Type: Full-Time Regular + Experience Required: 1 - 3 Years + Location: Concord, NC - Penny Lane + Department: Community Banking + Education Required: High School Diploma or Equivalent + Relocation Provided: Email a Friend Save SaveApply Now Position...
-
Archival Digitization Specialist
1 week ago
Concord, United States Ancestry Full timeAbout Ancestry: When you join Ancestry, you join a human-centered company where every person's story is important. Ancestry®, the global leader in family history, empowers journeys of personal discovery to enrich lives. With our unparalleled collection of more than 40 billion records, over 3 million subscribers and over 23 million people in our growing DNA...
-
Customer Service Specialist
1 week ago
Concord, United States Bangor Savings Bank Full timeFUNCTION: This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers with basic deposit and lending needs. Processes routine and complex teller transactions efficiently and accurately while meeting the Bank’s Customer Experience...
-
Customer Intake Specialist
1 month ago
Concord, United States Maid For You Full timeAre you ready for a rewarding career that offers exceptional earning potential and a supportive team environment? Join our fast-growing (and fast-paced) company as an Inside Sales Representative and be part of a team committed to delivering outstanding customer service. If you are enthusiastic, someone who loves people has strong leadership skills, is...
-
Strategic and NAGA Customer Support Specialist
2 weeks ago
Concord, United States Quadient Full timeConnect with Quadient Quadient is a global leader in customer communication solutions. With over 100 years’ of experience and still going strong, we aim to be the driving force behind the world’s most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections our people create every day, with...
-
CT Technologist in New Hampshire
3 weeks ago
Concord, United States AB Staffing Full timeCT Technologist - Concord, NH 03301 Are you ready to explore new places while building your resume? At AB Staffing, we specialize in placing Allied Health providers in facilities throughout the United States. Our travel assignments range from three (3) months to one year, and can be added onto another assignment or area, giving you the opportunity to broaden...
-
Licensed Practical Nurse $35.20/hour
1 week ago
Concord, United States LeaderStat Full timeEstimated Pay PackageTotal Gross Pay Weekly $: 1267.20Pay Rate per Hour $: 35.20*The above pay package is an estimate, please contact our team to put together your personalized pay package, as a variety of factors can influence your total pay.*Are you passionate about providing excellent care to residents and improving your overall clinical skillset? This...