Medical Device Field Service Technician

3 weeks ago


Boston, United States REOS Sales & Service Full time

Duties:

- Service and install SPD equipment (washers, sterilizers, autoclaves, etc.), Surgical Lighting/Booms & OR Surgical Tables.
- Perform troubleshooting, repairs, and maintenance on equipment.
- Provide support to various hospitals within New England.
- Establish and maintain positive and cooperative working relationships.
- Participate in training seminars, meetings, and on-the-job training programs.
- Maintain accurate records of equipment maintenance, repairs, and inspections.
- Demonstrate a sense of urgency to independently identify and assist in resolution of customer issues.
- Document all activities in accordance with Service policies and procedures.
- Calibrate and test equipment to ensure accuracy and functionality.
- Perform other related duties as assigned.

**Skills**:

- Valid driver’s license and the ability to meet all required background and physical assessment elements to obtain and maintain existing and new vendor credentialing requirements.
- Strong mechanical knowledge and ability to troubleshoot mechanical issues.
- Effective written and verbal communication skills.
- Effective time management skills.
- Experience with Field Service work, including on-site repairs and maintenance.
- Must be able to meet flexible schedules with potential overnights, as well as early/late hours, based on customer needs.
- Proficiency in using hand tools for equipment repair and maintenance.
- Excellent interpersonal and organizational skills.
- Inspect and test malfunctioning medical and related equipment following manufacturers' specifications.
- Ability to disassemble malfunctioning parts and repair, repair and replace defective parts related to mechanical, hydraulic, electrical and electronic functions.

Provided:

- **$3,000 signing bonus**:

- Bi-Annual performance bonus
- Overtime pay opportunities (nights/weekends) Hourly Rate.
- 401K / 401K company match
- Company vehicle with AAA membership
- Company phone and computer
- Company credit card
- EZ Pass provided
- Health & Dental plans - monthly premium covered 100% by employer
- Paid Holidays
- Vacation / Sick Days

Compensation:

- Salary dependent on experience - $80,000 to $90,000
- Potential yearly earnings with OT/bonuses - $85,000 to $110,000

Pay: $85,000.00 - $110,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Relocation assistance
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Boston, MA: Relocate before starting work (required)

Work Location: On the road



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