Provider Enrollment Specialist

4 weeks ago


Boston, United States Commonwealth Care Alliance Full time

**Why This Role is Important to Us**:
**What You'll Be Doing**:

- Enroll and Re-enroll individual practitioners using Credentialing Software.
- Meet in person with employed clinicians and Clinical Directors to facilitate filling out required paperwork, obtaining signatures, and troubleshoot issues related to enrollment submissions.
- Monitor work inventory to ensure inventory is processed within expected turnaround times.
- Meet or exceed departmental production and quality goals.
- Display a positive, constructive and helpful demeanor.
- Assist Provider Data Management (PDM) team in data entry of key provider demographics and data integrity projects including but not limited to outreaching for additional details required to update CACTUS Credentialing Software's database and directory.
- On site audits of perspective Provider Groups as required (i.e. Frail Elderly Waiver)
- Other duties as assigned.

**What We're Looking For**:
Required:
High School Diploma or equivalent.

Required:

- Two years' experience in a provider enrollment setting (managed care, insurance, medical, or related field).

Preferred:

- Experience enrolling clinicians in Medicare, MassHealth, private insurance and hospitals preferred.
- Required:

- Professional demeanor, strong written and oral communication skills, strong computer skills, and the ability to learn Credentialing Software.
- Proficient in Microsoft Office Suite
- Detail-oriented, analytical, organized and possessing problem-solving skills.
- Ability to manage varying job pressures and meet deadlines and handle multiple tasks simultaneously with mínimal supervision.
- Ability to work in a production environment and meet production and quality goals.
- Ability to independently organize workload and manage multiple projects within deadlines.
- Computer literacy and experience with Microsoft office suite (Outlook, Word and Excel), Adobe Pro and internet searches. Knowledge working with fax machines, copiers and other office machines.
- Ability to prepare, send and track standard mailings, certified mailings, FedEx mailings.
- Knowledge of regulatory/accreditation requirements and standards (CMS, DOH, HIPAA, NCQA).
- Knowledge of Medicare, MassHealth, EOHHS health care programs and understanding of program and provider enrollment and credentialing regulations and requirements preferred.
- Ability to establish and maintain positive relationships, building trust and respect by consistently meeting and exceeding expectations.
- Required:
- English



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