Family Liaison

2 weeks ago


Orange, United States Family Support Network Full time

**Essential Duties and Responsibilities**:
**_The essential functions include, but are not limited to the following:_**
- Receive and process referrals from Regional Center of Orange County (RCOC), community organizations and self-referrals
- Return acknowledgment forms to RCOC and implement the authorization for services.
- Prepare and implement a Plan of Action for each client.
- Maintain accurate and complete case tracking forms.
- Prepare weekly progress reports for department supervisor and monthly feedback forms to Service Coordinators at RCOC.
- Facilitate teleconferencing meetings for clients (Zoom/Teams/WebEx, etc.).
- Meet face-to-face with clients as appropriate and necessary.
- Connect clients to resources and services through FSN’s various services and other community-based organizations.
- Maintain tracking records for each client, keeping track of time spent in session and notes summarizing the meetings.
- Submit documentation to department supervisor indicating billable hours, not exceeding the approved RCOC hours of service per month per client.
- Prepare quarterly reports and termination of service reports for each family served.
- Prepare data highlighting the numbers of families served and the numbers of resources given.
- Maintain an accurate resource database specifically tailored for the clients of Regional Center.
- Work closely with the department supervisor to complete expected tasks as assigned by either RCOC or by the Executive Director of FSN.
- Attend trainings and meetings as required of the employees of FSN.
- Ability to accurately complete client records and maintain secure storage of personal information in office, on computer and when transporting.
- Able to meet timelines and deadlines.
- Be a positive representation of Family Support Network whenever in the community.

Pay: $18.00 - $20.00 per hour

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- 8 hour shift

Shift availability:

- Day Shift (preferred)

Work Location: In person


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