Customer Support Representative

4 weeks ago

Dauphin County PA, United States Commonwealth of PA Full time

**THE POSITION**:
The Pennsylvania Fish & Boat Commission is seeking an experienced, dependable and highly motivated office support professional to serve with the Division of Licensing and Registration located in Harrisburg, PA.

If you are detail-oriented, reliable and a team player, the Pennsylvania Fish & Boat Commission would like to talk to you

**DESCRIPTION OF WORK**:
This position provides clerical and office support within the Division of Licensing and Registration to ensure daily operations are conducted efficiently and effectively. The person in this position is responsible for answering incoming phone calls from customers and providing customer support assistance pertaining to boat registrations, renewals, launch permits, and fishing licenses within the Division. The person in this position will also assist in entering boat registration and title data in the registration and titling system.

Interested in learning more? Additional details regarding this position can be found in the position description.

**Work Schedule and Additional Information**:

- Permanent full-time employment.
- Work hours are 8:00am to 4:00pm, Monday - Friday, with a 30-minute lunch.

**REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY**:
**QUALIFICATIONS**
**Minimum Experience and Training Requirements**:

- Six months as a Clerical Assistant 1 (commonwealth title);** or**:

- Graduation from high school; **or**:

- An equivalent combination of experience and training.

**Additional Requirements**:

- You must be able to perform essential job functions.

**How to Apply**:
**Veterans**:
**Telecommunications Relay Service (TRS)**:
- 711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.-
Learn more about our Total Rewards by watching this short video

**Health & Wellness**

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

**Compensation & Financial Planning**
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
**Work/Life Balance**
We know there’s more to life than just work Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
**Values and Culture**
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
**Employee Perks**
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

- Eligibility rules apply.

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