Medical Call Center Representative
2 weeks ago
***:
The duties of a Call Center Team Member are to retrieve patient calls, schedule patients for new appointments and follow up appointments. Address and navigate all patient questions and concerns professionally. Coordinate with medical staff as required based upon the needs of the patient.
**ESSENTIAL DUTIES / PRIMARY RESPONSIBILITIES**:
- Take customer calls and provide accurate, satisfactory answers to questions & concerns.
- Must have the ability to troubleshoot issues with patients.
- Strong communication skills with the ability to engage with the patient prospects.
- Must understand all services offered by our clinics.
- Coordinate patient requests - by scheduling an appointment, coordinating with the Practitioner nurse team, billing, or admin.
- Enter information into computers using our eClinical software.
- Must have the ability to explain our fee structure for initial consult, follow-up consults, specialty consults and treatments.
- Follow up on voice mail messages and assure patient follow up and that patient’s needs are met.
- Must have strong written and verbal communication skills.
- Multi-task efficiently and effectively as required.
- Work under pressure, within time constraints. Must be able to act calmly and effectively in a busy or stressful situation.
- Exhibit excellent listening skills.
- Concentrate on the needs of the provider(s) throughout entire shift.
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
**Experience**:
- Call center: 2 years (required)
- Customer service: 1 year (preferred)
Ability to Commute:
- Irvine, CA 92618 (preferred)
Ability to Relocate:
- Irvine, CA 92618: Relocate before starting work (required)
Work Location: In person
-
Customer Service representative
1 week ago
Irvine, United States DataTicket, Inc Full timeJob DescriptionJob DescriptionWork with Data Ticket, Inc. Customer Service!Role: Customer Call Center Representative - This is NOT a remote position. Job Type: Full Time: Day hours from Monday to Friday.Location: Irvine, CA 92614Start date: Immediate/Actively HiringCitation Processing Center is a team of individuals committed to enhancing the revenue of the...
-
Call Center Representative
3 days ago
Irvine, United States Fuller Smiles Full time**Exciting Opportunity: Call Center Representative - up to $30/hour!** **Be the Voice That Makes a Difference!** Join us in a rewarding career where your enthusiasm and energy over the phone become your greatest assets. We are seeking a BILINGUAL/SPANISH Dental Call Center Representative who can efficiently resolve patient inquiries and schedule...
-
Customer Service Representative, Call Center
3 weeks ago
Irvine, United States Axonics Modulation Technologies Full time**FLSA** - Hourly Non-Exempt**Department** - Operations**Reports To** - Customer Service Manager Job Responsibilities: To enhance the customer experience of external and internal Axonics customers by consistently providing high quality service in the areas of problem resolution and inquiry management. General Description and Duties: To perform this job...
-
Call Center Representative
4 weeks ago
Irvine, United States Zip Capital Group Full time**Job description** Are you a go-getter with a passion for communication and a knack for customer service? Do you thrive in a fast-paced environment where your energy and positivity shine through the phone lines? If so, we have the perfect opportunity for you! **Why Choose Our Call Center?** **Unleash Your Potential**: We believe in nurturing talent from...
-
Call Center Representative
3 weeks ago
Irvine, United States Mechanics Bank Full timeMechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will be working on-site at our Roseville, Irvine, Corona or Walnut Creek offices. Responsible for servicing the...
-
Call Center Representative
1 week ago
Irvine, United States Alleviate Financial Solutions Full timeAre you a driven, goal-oriented individual with a **passion for helping** others? Do you thrive in a fast-paced environment where your efforts directly** impact people’s lives**? If so, we have the perfect opportunity for you! At Alleviate, we are on a mission to transform lives by providing effective debt relief solutions. Our team is dedicated to...
-
Irvine, United States Americor Full timeWe're currently seeking **Full-Time Intake Specialists **to join our team at our Irvine, CA office. Experience flexible hours, great perks, and the opportunity to be a part of an organization that's consistently recognized as one of the top workplaces! **Responsibilities**: - Manage a high volume of inbound and outbound calls, ranging from 300 to 500...
-
Call Center Representative
1 week ago
Irvine, United States Alleviate Financial Solutions Full timeJob DescriptionJob DescriptionAre you a driven, goal-oriented individual with a passion for helping others? Do you thrive in a fast-paced environment where your efforts directly impact people’s lives? If so, we have the perfect opportunity for you!At Alleviate, we are on a mission to transform lives by providing effective debt relief solutions. Our team is...
-
Call Center Representative
1 week ago
Irvine, United States Alleviate Financial Solutions Full timeJob DescriptionJob DescriptionAre you a driven, goal-oriented individual with a passion for helping others? Do you thrive in a fast-paced environment where your efforts directly impact people’s lives? If so, we have the perfect opportunity for you!At Alleviate, we are on a mission to transform lives by providing effective debt relief solutions. Our team is...
-
Call Center Representative
6 days ago
Irvine, United States Alleviate Financial Solutions Full timeJob DescriptionJob DescriptionAre you a driven, goal-oriented individual with a passion for helping others? Do you thrive in a fast-paced environment where your efforts directly impact people’s lives? If so, we have the perfect opportunity for you!At Alleviate, we are on a mission to transform lives by providing effective debt relief solutions. Our team is...
-
Intake Specialist, Call Center Representative
4 weeks ago
Irvine, United States Americor Full timeWe're currently seeking Full-Time Intake Specialists to join our team at our Irvine, CA office. Experience flexible hours, great perks, and the opportunity to be a part of an organization that's consistently recognized as one of the top workplaces! Responsibilities: + Manage a high volume of inbound and outbound calls, ranging from 300 to 500 daily. +...
-
Intake Specialist, Call Center Representative
3 weeks ago
Irvine, United States Americor Full timeWe're currently seeking Full-Time Intake Specialists to join our team at our Irvine, CA office. Experience flexible hours, great perks, and the opportunity to be a part of an organization that's consistently recognized as one of the top workplaces! Responsibilities: + Manage a high volume of inbound and outbound calls, ranging from 300 to 500 daily. +...
-
Intake Specialist, Call Center Representative
4 weeks ago
Irvine, United States Americor Full timeJob DescriptionJob DescriptionWe're currently seeking Full-Time Intake Specialists to join our team at our Irvine, CA office. Experience flexible hours, great perks, and the opportunity to be a part of an organization that's consistently recognized as one of the top workplaces! Responsibilities:Manage a high volume of inbound and outbound calls,...
-
Intake Specialist, Call Center Representative
2 weeks ago
Irvine, California, United States Americor Full timeJob DescriptionJob DescriptionWe're currently seeking Full-Time Intake Specialists to join our team at our Irvine, CA office. Experience flexible hours, great perks, and the opportunity to be a part of an organization that's consistently recognized as one of the top workplaces Responsibilities:Manage a high volume of inbound and outbound calls, ranging from...
-
Intake Specialist, Call Center Representative
3 weeks ago
Irvine, United States Americor Full timeJob DescriptionJob DescriptionWe're currently seeking Full-Time Intake Specialists to join our team at our Irvine, CA office. Experience flexible hours, great perks, and the opportunity to be a part of an organization that's consistently recognized as one of the top workplaces! Responsibilities:Manage a high volume of inbound and outbound calls,...
-
Intake Specialist, Call Center Representative
4 weeks ago
Irvine, United States Americor Full timeWe're looking for Full-Time Intake Specialists to join our team at our Irvine, CA Office. Enjoy competitive hourly pay, flexible hours, and fantastic perks. Join us and be part of an organization consistently ranked as one of the best places to work! Responsibilities: + Handle 300 to 500 inbound and outbound calls daily. + Assess and qualify...
-
Call Center Representative
4 weeks ago
Irvine, United States Alleviate Financial Solutions Full timeClass Start Date: 06/03/24Are you a master at turning clients' frowns upside down? Do you have a knack for making people feel like rockstars? If so, we've got the perfect opportunity for you!Join our dynamic team as a Client Success Champion Extraordinaire! As a guardian of client happiness, you'll be the friendly face behind every success story, the...
-
Call Center
2 months ago
Irvine, California, United States Infinisource Consulting Solutions Full timeInfinisource Consulting SolutionsDescription: Call Center Federal Project Responsibilities: • Answer or escalate inquiries for families, Personnel, and the general public in a timely and respectful manner. Inquiries may come in the form of inbound calls, emails, or faxes. • Ability to identify core issue and utilize the appropriate work procedures to...
-
Automotive Service Call Center Representative
4 weeks ago
Irvine, United States Tuttle Click Automotive Group Full timeTuttle Click Automotive Group is seeking a customer service team member who seeks personal growth while contributing to department and team success. **Benefits**: - Competitive Salary - Employee Appreciation Day - Flexible Schedules - Family owned & operated since 1946 - Medical Plan - Dental Plan - Vision Plan - Life Insurance - Long and Short-Term...
-
Medical Customer Service Representative
1 week ago
Irvine, United States Helpmates Full timeJob DescriptionJob DescriptionCustomer Service Representative Pay Rate : $21Customer Service Representative Schedule: 8:30am-5:30pm, Monday-FridayCustomer Service Representative Start Date: ASAP We are seeking a Customer Service Representative for a temporary-to-hire opportunity for a long standing, reputable self funded health insurer in Orange County. The...