IT Helpdesk Support

1 week ago


Mesa, United States NexGen Aero Full time

Overview:
**Responsibilities**:

- Troubleshoot and diagnose problems, identify root causes, and implement solutions.
- Install, configure, and maintain computer systems, software, and peripheral devices.
- Keep track IT assets, including hardware, software licenses, and peripheral devices.
- Collaborate with other IT staff to resolve complex issues and escalate unresolved problems as necessary.
- Document support interactions, solutions, and procedures for future reference.
- Assist in the development and implementation of IT policies, procedures, and best practices.
- Stay up to date with emerging technologies and industry trends to provide proactive support and recommendations.
- Provide assistance to the ERP (Enterprise Resource Planning) team as needed.
- Participate in cross-training activities with other team members to enhance knowledge sharing and collaboration.

**Requirements**:

- Bachelor's or Associate’s degree in Computer Science, Information Technology, or related field (or equivalent work experience).
- Proven experience in a helpdesk support role or similar technical support position.
- Strong customer service skills and customer-focused attitude are a must.
- Excellent troubleshooting and problem-solving skills with the ability to analyze complex issues and provide effective solutions.
- Familiarity with ticketing systems, remote support tools, and IT service management practices.
- Exceptional communication and interpersonal skills with the ability to effectively interact with users at all levels of technical expertise.
- Customer-focused attitude with a commitment to providing high-quality support and service.
- Motivated and eager to learn, with a proactive approach to professional development and acquiring new skills.
- IT certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.

**Benefits**:

- Competitive salary
- Health insurance
- Retirement plan
- Paid time off
- Professional development opportunities

Pay: $21.00 - $30.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Schedule:

- 8 hour shift
- Monday to Friday

Ability to Relocate:

- Mesa, AZ 85212: Relocate before starting work (required)

Work Location: In person



  • Mesa, United States Arizona Liver Health Full time

    **About Us**: Arizona Liver Health (ALH) is dedicated to driving high standards of care and advancing medical innovation by leading clinical trials, ensuring patient safety, regulatory compliance, and generating high-quality clinical trial data. Our network of multiphase, multitherapeutic research sites is staffed by skilled principal investigators and...


  • Mesa, United States i3 Verticals Management Services, Inc. Full time

    Job DescriptionJob DescriptionJOB TITLE: Senior Support EngineerDEPARTMENT: i3 POSJOB LOCATION: Orlando, FL or Mesa, AZSUMMARY OF POSITION:The onePOS Support Team is a national technical team focusing on supporting our client portfolio on the full suite of onePOS Hospitality Systems (POS) hardware, applications, and related products.As a member of the POS...


  • Costa Mesa, United States Newport-Mesa Unified School District Full time

    **The Vacancy, Basic Function, Minimum Qualifications**: **THE VACANCY**: There are currently three vacancies in the Information Technology Department working 8 hours per day, 5 days per week, 12 months per year.***BASIC FUNCTION**: - Under the direction of the Supervisor, Technology Support, lead and participate in providing technical support in the...

  • Mesa, AZ

    2 months ago


    Mesa, United States Heunets Inc Full time

    Job Description: We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing...


  • Mesa, United States Cognizant Full time

    **This on-site position is** **open to any qualified applicant in the United States.** **Practice - CIS - Cloud, Infrastructure, and Security Services** **About Cloud Infrastructure & Security Services**:Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization...


  • Mesa, United States Cognizant Full time

    **This on-site position is** **open to any qualified applicant in the United States.** **Practice - CIS - Cloud, Infrastructure, and Security Services** **About Cloud Infrastructure & Security Services**:Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about embracing digital transformation by driving core modernization...

  • Child Care Teachers

    1 week ago


    Mesa, Arizona, United States Bright Horizons Family Solutions Full time

    Our center in Mesa is hiring Infant, Twos and Preschool Teachers Join this great team todayImagine your future as a teacher with a world-class team where you make a difference for children every day. Imagine learning from experts in your field, and having the opportunity to earn your college degree – for free. Imagine it all as a Bright Horizons Teacher.A...

  • Child Care Teachers

    4 weeks ago


    Mesa, Arizona, United States Bright Horizons Family Solutions Full time

    Our center in Mesa is hiring Infant, Twos and Preschool Teachers Join this great team todayImagine your future as a teacher with a world-class team where you make a difference for children every day. Imagine learning from experts in your field, and having the opportunity to earn your college degree – for free. Imagine it all as a Bright Horizons Teacher.A...

  • Revenue Cycle Analyst

    2 months ago


    Costa Mesa, United States Global IT Full time

    The Revenue Analyst II is a technical expert with strong analytical experience in a healthcare environment with emphasis in managed care and government reimbursement. This role serves as a financial resource for both clinical and administrative areas and will act as a lead analyst on projects. As part of the Finance Revenue team, this position will support...


  • Costa Mesa, United States Global IT Full time

    The Revenue Analyst II is a technical expert with strong analytical experience in a healthcare environment with emphasis in managed care and government reimbursement. This role serves as a financial resource for both clinical and administrative areas and will act as a lead analyst on projects. As part of the Finance Revenue team, this position will support...


  • Mesa, United States A New Leaf Full time

    Since 1971, A New Leaf has faithfully worked in service to our mission of “Helping Families Changing Lives,” making a positive impact in the lives of more than 24,000 people each year in the Phoenix Metropolitan area. Services focus on HEALTH, HOUSING, AND COMMUNITY SERVICES, offering a continuum of support to move households from crisis to long-term...


  • Mesa, United States Cognizant Full time

    This on-site position is open to any qualified applicant in the United States. This position is on-site in Mesa, AZ and a qualified candidate must be local to the area. Practice - CIS - Cloud, Infrastructure, and Security Services About Cloud Infrastructure & Security Services: Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is...


  • Costa Mesa, United States Global IT Resources Full time

    Job Overview: We are seeking a skilled and compassionate Medical Office Assistant to join our team. As a Medical Office Assistant, you will play a crucial role in providing administrative support and delivering exceptional patient care. This is a full-time position in a hospital setting. **Responsibilities**: - Provide medical administrative support by...

  • Paralegal

    4 weeks ago


    Costa Mesa, United States Global IT Resources Full time

    Job Overview: **Duties**: - Conduct legal research and gather relevant information for cases - Assist with drafting legal documents, including pleadings, briefs, contracts, and agreements - Organize and maintain case files and documents - Prepare and file legal documents with courts and government agencies - Assist attorneys with trial preparation,...

  • Paralegal

    5 days ago


    Costa Mesa, United States Global IT Resources Full time

    Job Overview: **Duties**: - Conduct legal research and gather relevant information for cases - Assist with drafting legal documents, including pleadings, briefs, contracts, and agreements - Organize and maintain case files and documents - Prepare and file legal documents with courts and government agencies - Assist attorneys with trial preparation,...

  • Paralegal

    3 days ago


    Costa Mesa, United States Global IT Resources Full time

    Job Overview: **Duties**: - Conduct legal research and gather relevant information for cases - Assist with drafting legal documents, including pleadings, briefs, contracts, and agreements - Organize and maintain case files and documents - Prepare and file legal documents with courts and government agencies - Assist attorneys with trial preparation,...

  • Real Estate Paralegal

    3 weeks ago


    Costa Mesa, United States Global IT Resources Full time

    Job Overview: **Duties**: - Conduct legal research and gather relevant information for cases - Assist with drafting legal documents, including pleadings, briefs, contracts, and agreements - Organize and maintain case files and documents - Prepare and file legal documents with courts and government agencies - Assist attorneys with trial preparation,...

  • Paralegal

    3 weeks ago


    Costa Mesa, United States Global Healthcare IT Full time

    Job Overview: Salary Based on Experience Onsite at Costa Mesa Office 8:30AM to 5:30PM 5-7 Years Experience The Paralegal will be working with several partners, so the ability to handle different personalities. You will be supporting: 1 litigation partner primarily 4 transactional partners on a lesser basis 3 of those partners are real estate and corporate...


  • Costa Mesa, United States Global Healthcare IT Full time

    **Duties**: "The Front Office Assistant performs a variety of clerical duties and front office operations in support of the patient care activities ensuring even patient flow and continuous communication within the department, referring physician offices and organization staff. Interacts with patients, their family members or surrogate decision makers, and...


  • Costa Mesa, United States Global Healthcare IT Full time

    **Duties**: Position Summary: - The Front Office Assistant performs a variety of clerical duties and front office operations in support of the patient care activities ensuring even patient flow and continuous communication within the department, referring physician offices and organization staff. - Interacts with patients, their family members or surrogate...