IT Support Specialist I

3 weeks ago


Groton, United States City of Groton and Groton Utilities Full time

The City of Groton has an opening in our Utilities - Information Technology Department. Groton Utilities is a leader in Southeastern Connecticut, providing electric, water, and other services with exceptional customer service, value and quality._ _We are currently searching for an IT Support Specialist I which under the supervision of the IT Support Supervisor, provides technology support to all users and/or customers supported by the IT Dept. _
- **Work Hours**_: The normal work hours for this position are 7:00 a.m. to 4:30 p.m. Monday through Friday but may vary depending on the operational needs of the City._
- The _**Pay Range**_ _is $25.68-$32.50 (dependent on skills/experience) and is _**benefit eligible**_ _including participation in medical and dental insurance, the city Retirement Program and paid time off for vacation, sick and personal time and holidays. Pre-employment physical exam including drug screen, lifting evaluation, background check and references are required. Must successfully pass a national fingerprint-based records check in accordance with the terms and conditions of the Criminal Justic Information Services (CJIS) Security Policy prior to assignment._
- Contact HR Office with questions. Closing date is _**4:00 p.m. on Wednesday, May 22, 2024**_. _
- AA/EOE_

Pay: $25.68 - $32.50 per hour

**Benefits**:

- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Retirement plan

Experience level:

- 1 year

Schedule:

- Day shift
- Monday to Friday
- On call

Application Question(s):

- Please list any specialized IT/IT Support license or certifications you have attained.

**Education**:

- High school or equivalent (required)

**Experience**:

- IT support: 1 year (required)
- Microsoft 365 Suite: 1 year (required)
- Windows Operating System: 1 year (required)

Work Location: In person


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