Front Desk Receptionist

1 month ago


Charles Town, United States Foot Care Center, PLC Full time

The Medical Front Desk Receptionist provides essential support and administrative services to the office, the doctors, and the patients in a fast-paced Doctor’s office. This person will be involved in a wide spectrum of tasks including patient customer service, scheduling, data entry, managing electronic health records, and patient education.

Required Skills and Experience:

- High School Diploma/ GED equivalent
- Ability to establish and maintain effective working relationships with patients, other employees, and the public
- 2 + years’ admin support in a medical environment preferred
- Knowledge about health insurance, pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9 codes preferred
- Must have excellent customer service skills
- Able to work in a fast-paced and demanding work environment
- Must demonstrate a strong work ethic and maintain professionalism at all times
- Must have a team mentality, flexibility and willingness to learn
- The ability to communicate effectively, multi-task and work under pressure is the key to success in this position, which also requires attention to detail and a commitment to achieving consistent customer satisfaction.
- The ability to uphold HIPAA compliance is mandatory.
- Must exercise good judgment and discretion
- Technologically savvy and familiar with Microsoft Office products including:

- Google Workspace
- Word
- Excel

Essential Functions/Responsibilities (other duties may be assigned):

- Welcome patients upon arrival; Answers questions and concerns.
- Answer incoming calls, provide information, and transfer calls or take messages as necessary
- Schedules appointments
- Responsible for registering new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
- Facilitates patient flow by notifying the provider of patient’s arrival, being aware of delays, and communicating with patients and clinical staff
- Maintain and update patient records using data entry, faxing, and scanning.
- Collect deductibles, coinsurance, balances, copays and sell OTC items
- Checks all required AR/AP changes since last visit and updates records accordingly
- Must be able to maintain multiple doctor’s schedules.
- Maintain list of orthotics received, contact patients and make follow up appointments
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Check next day charts for insurance eligibility and necessary referrals and prior authorizations
- Prepare end of day reports, deposit slips, and upload to shared files daily
- Review billing claims and denials and collect necessary information from the provider or patient
- Assist with additional office tasks as necessary

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to write, type or operate office equipment. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee is required to perform repetitive motions, including reaching above the head, and typing. The employee must occasionally lift up to 50 pounds and/or carry objects weighing up to 25 pounds. Specific vision abilities required by this job include peripheral vision, depth perception, and ability to adjust focus.

USFAS



  • Saint Charles, United States Smith Physical Therapy+ Full time

    **We need a GREAT Front Desk Receptionist!** If you are good at... - Spreadsheets - Data input - Asking thoughtful questions - Managing controlled chaos - Using Google products - Working with super fun, hard working people - Being kind and patient ...We are the company for you! Smith Physical Therapy + is looking for a full time (30-36 hrs) patient...


  • St Charles, United States Adecco Full time

    Adecco is searching for a Front Desk Receptionist for a large publishing company in St. Charles, IL. This role will provide general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates3-6 months with possibility of extension or hire...


  • Lake Charles, United States Southern Compass Title, LLC Full time

    Overview: **Duties**: - Greet and welcome clients with professionalism and courtesy - Answer phone calls, schedule appointments, manage phone inquiries, and other administrative tasks. Qualifications: - Previous experience as a Front Desk Receptionist is preferred - Strong organizational skills with attention to detail - Excellent phone etiquette and...

  • Front Desk Manager

    2 weeks ago


    Lake Charles, United States BARE Body Waxing Studio Full time

    **About us** BARE Body Waxing Studio is a small privately owned business in Lake Charles, LA that is gaining new clients daily. We are customer-centric, supportive, innovative and our goal is to educate and empower our team to provide the best Esthetic services possible. We are a hard wax only salon, and are changing the game by offering skin care services...


  • Town 'n' Country, United States Florida Urology Partners LLP Full time

    Description: We are a very busy urology office with more than one practitioner each day which means a lot of patients to check-in! The Medical Front Desk Receptionist role is responsible for basic clerical tasks such as answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. Many of our offices are...


  • Town 'n' Country, United States Florida Urology Partners LLC Full time

    Job Type Full-timeDescriptionWe are a very busy urology office with more than one practitioner each day which means a lot of patients to check-in! The Medical Front Desk Receptionist role is responsible for basic clerical tasks such as answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. Many of...


  • Saint Charles, United States MGM Oral, Facial, and Dental Implant Surgery Full time

    **Job Description**: - Scheduling appointments, Answering phones, taking patient calls, verifying benefits, and other front desk duties as needed. - Must have insurance experience. **Job Types**: Part-time (Afternoons) Schedule: - Monday, Tuesday, Wednesday, Thursdays **Experience**: - Dental Insurance billing: 1 year (preferred) Work Location: - One...


  • Lake Charles, United States Advanced Orthopedics & Sports Medicine Full time

    Busy Orthopedic office with 3 locations (Mansura, Leesville & Lake Charles) is looking for three front desk employees to join our Lake Charles team. You must be detail/time oriented, flexible, dependable, compassionate, a team player and able to multitask. Experience is a plus, but not required. Salary is commensurate with the applicants experience and...


  • Lake Charles, United States Advanced Orthopedics & Sports Medicine Full time

    Busy Orthopedic office with 3 locations (Mansura, Leesville & Lake Charles) is looking for three front desk employees to join our Lake Charles team. You must be detail/time oriented, flexible, dependable, compassionate, a team player and able to multitask. Experience is a plus, but not required. Salary is commensurate with the applicants experience and...

  • Front Desk Attendant

    1 month ago


    Mililani Town, United States UFC Gym Full time

    The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. ESSENTIAL DUTIES & RESPONSIBILITIES: Front Desk Customer Service Ensures that guests and members are Front Desk, Attendant, Customer Service, Instructor, Hotel


  • Lake Charles, United States Ageless Healthcare Full time

    Ageless Healthcare has a receptionist position available! We are a personal care agency specializing in homecare. Applicant must be able to answer phone lines, handle paperwork, help new applicants become hired, make copies of important documents, and operate a computer. Pay: $13.50 per hour Schedule: - 8 hour shift **Experience**: - Customer service:...

  • Front Desk Attendant

    4 weeks ago


    Saint Charles, United States Hair Saloon HS001 Full time

    Job DescriptionJob DescriptionBenefits/PerksHourly wageGreat Hours (were closed on Sundays)Paid Vacations and HolidaysDiscount on services and retailCompany OverviewFor over 25 years, Hair Saloon for Men has worked to provide an exceptional grooming experience for men and young men in the communities we serve. Driven by our values of:Striving for personal...

  • Spa Receptionist

    2 weeks ago


    Lake Charles, United States Golden Nugget Full time

    Overview: The Spa Receptionist is responsible for welcoming clients and creating a relaxing atmosphere, managing spa appointments, and ensuring a smooth flow of daily operations. **Responsibilities**: - Schedule appointments for Spa and Salon services taking into consideration the timing and the best practice in ordering of those services- Knowledgeable...

  • Front Desk

    2 weeks ago


    Saint Charles, Missouri, United States La Cross Dental Full time

    Patient Care & Front Desk Associate – Caulks Hill, MOLa Cross Dental, a growing dental practice administration and laboratory with more than twelve practice locations across the metro St. Louis area, is looking for an upbeat and personable Front Desk Associate for one of our offices in Caulks Hill, Mo. The La Cross organization is committed to improvement:...

  • Front Desk

    4 weeks ago


    Saint Charles, United States La Cross Dental Full time

    Job DescriptionJob DescriptionPatient Care & Front Desk Associate – Caulks Hill, MOLa Cross Dental, a growing dental practice administration and laboratory with more than twelve practice locations across the metro St. Louis area, is looking for an upbeat and personable Front Desk Associate for one of our offices in Caulks Hill, Mo. The La Cross...


  • Saint Charles, United States Midwest Dental Implantology Full time

    Looking to be part of a successful, innovative surgical practice? Looking for a career that is both challenging, yet rewarding? Midwest Dental Implantology is the place for you! Midwest Dental Implantology is a Periodontal/Implant practice located in St. Charles, IL that has been in practice for over 30 years! They are looking for a detailed oriented,...

  • Spa Receptionist

    2 months ago


    Lake Charles, United States Landry's Full time

    Overview The Spa Receptionist is responsible for welcoming clients and creating a relaxing atmosphere, managing spa appointments, and ensuring a smooth flow of daily operations. Responsibilities Schedule appointments for Spa and Salon services taking into consideration the timing and the best practice in ordering of those services Knowledgeable about the...

  • Spa Receptionist

    2 weeks ago


    Lake Charles, Louisiana, United States Golden Nugget Full time

    Overview:The Spa Receptionist is responsible for welcoming clients and creating a relaxing atmosphere, managing spa appointments, and ensuring a smooth flow of daily operations.Responsibilities: Schedule appointments for Spa and Salon services taking into consideration the timing and the best practice in ordering of those services Knowledgeable about the...

  • Spa Receptionist

    2 weeks ago


    Lake Charles, Louisiana, United States Golden Nugget Hotels & Casinos Full time

    Overview: The Spa Receptionist is responsible for welcoming clients and creating a relaxing atmosphere, managing spa appointments, and ensuring a smooth flow of daily operations. Responsibilities: Schedule appointments for Spa and Salon services taking into consideration the timing and the best practice in ordering of those services ?Knowledgeable about...

  • Spa Receptionist

    3 weeks ago


    Lake Charles, United States Landry's Full time

    Overview The Spa Receptionist is responsible for welcoming clients and creating a relaxing atmosphere, managing spa appointments, and ensuring a smooth flow of daily operations. Responsibilities Schedule appointments for Spa and Salon services taking into consideration the timing and the best practice in ordering of those services Knowledgeable about the...