Partner, Market Care Transformation

7 days ago

Chicago, United States Medical Home Network Full time

**MHN **is a not-for-profit collaborative that has fundamentally changed how care is delivered. Our proven model of care unites provider communities and diverse healthcare entities around a common goal: to redesign healthcare delivery and transform the way care is managed.

**THE PERKS**
- Fun, challenging, and collaborative work environment with passionate colleagues that care deeply about healthcare delivery.
- Recognized as One of the Best Places to Work in Healthcare by Modern Healthcare.
- Competitive benefits program including Medical, Vision, Dental, HSA, FSA, and 401k.
- Fitness reimbursement, commuter benefits, and tuition assistance.
- Great work life benefits
- Paid time off, sick time, and 12 paid holidays.
- Hybrid schedule, Travel to onsite clinics within market.

**Qualifications**:
**THE OPPORTUNITY**:
Reporting to the Associate Director, this position assists with the implementation on MHN’s model of care across the system. They provide accountability coaching to Market partners for achieving a common set of goals to control costs and ensure quality; creates a culture of provider engagement at all levels through employment of evidence-based practices.

**WHAT YOU CAN LOOK FORWARD TO**:

- Is a member of the Care Transformation Team contributing to the goals and activities of the Care Transformation division.
- Provides Care Transformation and oversight to primary care practices; Assists Provider Champions, Care Management leaders and other members at the medical home sites with the continuous implementation of the MHN model of care. Evaluates practices against performance goals and provides direction for advancement.
- Provides technical assistance to medical homes with MHNConnect 2.0 portal and acts as a liaison for development needs. Provides UAT testing as requested for the platform and contributes to the technical requirements for new technology builds.
- Supports management of contractual partners in implementation of programming and reporting required, as well as supporting activities needed to maintain compliance such as handling referrals, grievances, participating in interdisciplinary rounds, contributing to audits, and articulating network needs.
- Interpret, aggregate, and present data to support practice and network-level improvement initiatives.
- Contribute to the implementation and oversight of work flows supporting the MHN model of care and other special initiatives.
- Complete performance meetings with assigned partner organizations or provider entities no less than monthly, including in-person or virtual meetings as determined by team/market requirements.
- Builds and maintains medical home relationships, serves as primary point of contact for clinical programming and account management at the executive and care management leader level.
- Contributes to the and improvement of the full range of care management programming and standardized tools.
- Builds relationships with community agencies, care delivery and educational partners/contractors; may serve as the liaison to these entities.

**WHAT YOU’LL NEED TO SUCCEED**:

- Bachelor’s degree required in Nursing, Social Work or other applicable healthcare degree; Master’s preferred in one of the mentioned disciplines.
- Ability to supervise staff indirectly or directly.
- Minimum of 3 years of healthcare experience focused on Clinical Integration/Practice Transformation, Hospitals, Ambulatory Care, Physician group; a combination preferred.
- Strong ability and skills in leading teams and taking projects from initiation to completion.
- Demonstrated knowledge and experience of systems to improve population health and disease management.
- Demonstrated knowledge and experience in management of disease processes.
- Demonstrated experience in program development, training/education, management.
- Abilities to foster teamwork, mentor physicians and staff at all levels throughout an organization.
- Experience in academic medical centers, safety net/public health hospitals, FQHCs and physician groups desirable.
- Demonstrated knowledge and experience with electronic information systems including care management systems/platforms.
- Excellent oral, written and interpersonal communication skills. Ability to work independently and to foster teamwork.
- Excellent organizational skills.
- Demonstrated experience in program development, training/education, management.
- Abilities to engage and mentor physicians and staff at all levels throughout an organization.
- Experience in academic medical centers, safety net/public health hospitals, FQHCs, care transformation entities, health plans, behavioral health/mental health community based organizations, physician groups, or other similar organizations.
- Proficient computer skills.

Medical Home Network is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability,

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