Customer Service Representative

4 weeks ago


Bensenville, United States O'Hare Auto Body, LTD Full time

Customer Service Rep

O’hare Auto Body is an independently owned and operated collision repair center located in Bensenville, IL. We absolutely consider ourselves a leader in the collision repair industry with several OEM certifications such as: Tesla, Porshe, Mercedes, Honda/Acura, Nissan/Infiniti GTR, Ford Aluminum and GM to name a few. Our team takes immense pride in providing our customers with unbeatable customer service, expert craftsmanship and extensive experience.

We strive for excellence and in doing so we want Team Members like you to join our winning team

Primary Responsibilities include:
**Greet Customers
**Answer Phones

**Status Updates to our customers
**Responsible for neatness of front office area
- Assist with Vehicle Deliveries (will train)
- Data Entry
- Preparing paperwork, filing.
- Following up on Supplements with Insurance Companies
- Assist customers with claims process and rental set up
- Follow up on payments with Insurance companies

Requirement:
**PEOPLE PERSON**EXCELLENT COMMUNICATION SKILLS**
*PATIENCE, *FRIENDLY* MUST LOVE TO INTERACT WITH CUSTOMERS
**MUST HAVE STRONG RESILIENCY SKILLS

Must type 45-60wpm and feel comfortable navigating through computer
Hours are Monday thru Friday 7-5:30pm and alternate Saturdays 9-Noon

Pay: $20.00 - $24.00 per hour

Expected hours: 40 - 45 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Vision insurance

Experience level:

- 2 years

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

**Education**:

- High school or equivalent (preferred)

Work Location: In person



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