Night Customer Service Associate
3 weeks ago
Summary of Position:
The Customer Service associate will support the company’s mission of providing outstanding service to our customers and drivers. This will be achieved by courteously receiving incoming calls from customers, entering orders, and working with other Fortune employees to satisfy customer needs. The Customer Service associate will communicate with both dispatch and drivers to ensure maximum customer service. This is a second shift position with starting time from 4 pm to 12:30 am.
Duties & Responsibilities
- Provide excellent and courteous customer service by receiving calls and understanding customer requirements and needs. This will include correctly capturing customer requests in the company’s ERP system - Sea soft.
- Learn and maintain high levels of product knowledge to properly service customers.
- Develop and maintain professional relations with customer to grow relationships.
- Working as an advisor, inform customer of items not ordered or out of stock per regular ordering process. Offer appropriate alternatives that meet customer needs.
- Ensure accuracy of customer information and ensure data entry into company ERP is correct.
- Partner with Drivers and Outside Sales to ensure customer requirements are met in a timely fashion.
- Perform other duties as required by the VP of Sales.
- AVAILABLE TO WORK SUNDAYS
Minimum Requirements:
- Experience: Demonstrated phone-based customer service. Knowledge of seafood preferred, but not required. Full training is available
- Education: High School diploma or equivalent.
- Work Ethic: Demonstrated desire to work in an exciting fast-paced environment.
- Communications: Have highly developed English verbal communication skills.
- Technical: High proficiency in using personal computer and Microsoft Office Suite, including high internet fluency. ERP experience a plus.
- Any combination of the above criteria will also be considered.
Fortune Fish & Gourmet is an equal opportunity employer.
Sunday thru Friday( Saturday off an a day during the week)
4:00 pm to 12:30 am
-
Night Customer Service Associate
2 weeks ago
Bensenville, United States Fortune International, LLC Full timeSummary of Position:The Customer Service associate will support the company's mission of providing outstanding service to our customers and drivers. This will be achieved by courteously receiving incoming calls from customers, entering orders, and working with other Fortune employees to satisfy customer needs. The Customer Service associate will communicate...
-
Air Export Customer Service
1 week ago
Bensenville, United States Expeditors International Full time**Air Export Customer Service** * 849 Thomas Dr, Bensenville, IL 60106, USA * Full-time **Company Description** Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment,...
-
Night Selector
2 weeks ago
Bensenville, United States US Foods Holding Corp Full timeSafely and accurately select customer orders. Build and wrap pallets to meet weekly standards for productivity and accuracy. Perform pre-shift equipment checks and safely operate an electric pallet. Carefully move products from racks to pallets direc Night, Manufacturing, Retail
-
Customer Service Manager
4 weeks ago
Bensenville, United States Armando Perez - State Farm Agent Full time**ROLE DESCRIPTION**: As a Customer Service Manager with Armando Perez, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries,...
-
Night Selector
2 days ago
Bensenville, United States Path Engineering Full timeRole As a Warehouse Selector (also known as Order Picker, Warehouse Associate), you'll accurately select customer orders, operate an electric pallet, ensure product quality, and maintain a clean and safe work environment. You'll also collaborate with team members to meet productivity and accuracy standards. Benefits Starting wage of $18 per hour with...
-
Night Selector
2 weeks ago
Bensenville, United States Path Engineering Full timeRoleAs a Warehouse Selector (also known as Order Picker, Warehouse Associate), you'll accurately select customer orders, operate an electric pallet, ensure product quality, and maintain a clean and safe work environment. You'll also collaborate with team members to meet productivity and accuracy standards.BenefitsStarting wage of $18 per hour with additional...
-
Night Selector
4 weeks ago
Bensenville, United States Path Engineering Full timeJob DescriptionJob DescriptionRoleAs a Warehouse Selector (also known as Order Picker, Warehouse Associate), you'll accurately select customer orders, operate an electric pallet, ensure product quality, and maintain a clean and safe work environment. You'll also collaborate with team members to meet productivity and accuracy...
-
Warehouse Associate
3 weeks ago
Bensenville, United States Savino Del Bene Full timeDescription Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With a network of more than 295 offices and over 5,500 employees across five continents, Savino Del Bene is one of the leading logistics company that offers import, export, customs brokerage services and warehousing third party solutions servicing several...
-
Associate - Interior Design
2 weeks ago
Bensenville, United States AmTab Full timeJob DescriptionJob DescriptionJob Description: (Associate Interior Designer)AmTab’s Design Studio provides interior and graphic design solutions to the K-12 market across the United States. Our team is passionate about design quality and creating designs that take our client’s existing environment into the next generation of students. This is the...
-
Associate - Interior Design
3 weeks ago
Bensenville, United States AmTab Full timeJob DescriptionJob DescriptionJob Description: (Associate Interior Designer)AmTab’s Design Studio provides interior and graphic design solutions to the K-12 market across the United States. Our team is passionate about design quality and creating designs that take our client’s existing environment into the next generation of students. This is the...
-
Outside Sales Associate
4 weeks ago
Bensenville, United States Fortune International, LLC Full timeJob DescriptionJob DescriptionSummary of Position:The Outside Sales Representative serves as a member of the Fortune Fish & Gourmet’s sales team by building strong and mutually profitable relationships with customers. The incumbent’s key responsibility is to drive sales activity by providing outstanding service and solving problems for customers. This is...
-
Associate - Interior Design (Remote)
2 weeks ago
Bensenville, United States AmTab Full timeJob DescriptionJob DescriptionJob Description: (Remote Associate - Interior Designer)AmTab’s Design Studio provides interior and graphic design solutions to the K-12 market across the United States. Our team is passionate about design quality and creating designs that take our client’s existing environment into the next generation of students. This is...
-
Associate - Interior Design (Remote)
3 weeks ago
Bensenville, United States AmTab Full timeJob DescriptionJob DescriptionJob Description: (Remote Associate - Interior Designer)AmTab’s Design Studio provides interior and graphic design solutions to the K-12 market across the United States. Our team is passionate about design quality and creating designs that take our client’s existing environment into the next generation of students. This is...
-
Swimming Pool Cleaner/service Technician
4 weeks ago
Bensenville, United States Chicagoland Pool Management Full time**SUMMARY**:Pool Cleaners perform daily visits to one or multiple commercial Pool facilities to maintain the cleanliness, chemicals, and overall maintenance of the facility. **Location**:Multiple locations through out Oswego, Naperville, Woodridge, Bolingbrook, Bensenville and Schaumburg **Pay**:Starting at $18+ depending on experience. If traveling from...
-
Account Manager
4 days ago
Bensenville, United States Expeditors Full timeJob Description Expeditors Core Competencies Exceptional Customer Service: Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and...
-
Account Manager
1 week ago
Bensenville, Illinois, United States Expeditors Full timeCompany Description"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.19,000...
-
Warehouse Manager
1 week ago
Bensenville, United States ITech Consulting Partners Full timeFurniture manufacturer and distributor in the Chicago suburbs recently expanded and is hiring for a Warehouse Manager to organize, setup and expand operations Start-up operations – a place to make a mark and have unlimited growth potential MUST HAVE EXPERIENCE FROM FURNITURE OR CABINET MFG / DISTRIBUTION Local candidates preferred Responsibilities: Manage...
-
Bilingual Spanish
1 week ago
Bensenville, United States PNC Bank Corp. Full timeAcquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partner Personal Banker, Spanish, Bilingual, Customer Experience, Banker, Operations, Business Services
-
Bensenville, United States Ascension Full timeAscension has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. We strive to expand access to high-quality, low-cost, person-centered care and services for all. At Ascension BENSENVILLE, caregivers can find both a jumpstart to their careers and clinical education opportunities. If you are looking for a rewarding...
-
Warehouse Manager
1 week ago
Bensenville, United States Affinity Executive Search Full timeWarehouse Manager Furniture manufacturer and distributor in the Chicago suburbs recently expanded and is hiring for a Warehouse Manager to organize, setup and expand operations Start-up operations – a place to make a mark and have unlimited growth potential MUST HAVE EXPERIENCE FROM FURNITURE OR CABINET MFG / DISTRIBUTION Local candidates preferred...