Member Service Representative

3 weeks ago


Cooperstown, United States Leatherstocking Region Federal Credit Union Full time

Leatherstocking Region Federal Credit Union has an opening for a full-time Member Service Representative at our office in Cooperstown, NY.

**REPORTS TO**:Manager of Member Services

**SUPERVISES**:N/A

**BASIC FUNCTION**:Assist members with daily transactions

**MAJOR RESPONSIBILITIES**:
1). Process daily money transactions including deposits, withdrawals, IRAs, certificates, etc.

2). Make changes to accounts.

3). Order/reorder debit/credit cards.

4). Log and process mail

5). Process ATM transactions for Glen and Atwell.

6). Process night drop deposits.

7). Open non-checking sub accounts.

8). Close accounts as needed.

9). Answer telephones.

10). Other duties as assigned.

**COORDINATES**:
1). Special needs of the members.

2). Special projects from other departments.

**ASSISTS WITH**:
1). Coverage of other areas based on staffing needs.

2). Answers basic loan questions regarding rates and terms

**MINIMUM EXPERIANCE AND EDUCATION**:
1). Computer experience.

2). Ability to work with extreme accuracy.

3). Excellent organizational and customer service skills.

This is a Monday-Friday position during normal business hours with occasional Saturdays. Prior banking experience is preferred but not required.

**Pay range: Starting pay is between $18.00-$20.00 per hour depending on experience.** Full benefits package available. Generous 401K match and 401k profit share after one year of employment.

Pay: $18.00 - $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off

Experience level:

- No experience needed

Schedule:

- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Cash Handling: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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