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Information Technology Associate
3 months ago
**Hybrids telework schedules are available. The amount of telework is at CalHFA's discretion. In-person attendance will be required weekly and is based on operational needs. **
At CalHFA we embrace a culture that is diverse, equitable, and inclusive for everyone by building an organization that is as diverse as the communities we serve. CalHFA believes that diversity provides a competitive advantage, strengthens our innovative capacity, and enhances our ability to succeed and grow.
**_ Division Description_**
The California Housing Finance Agency (CalHFA) Information Technology (IT) Division is responsible for providing secure, responsive, and innovative technical infrastructure, systems, and services that enable the Agency to achieve its strategic objectives and fulfill its’ mission. The duties of the Help Desk\Workstation Support Unit include the acquisition and maintenance of desktop/laptop systems as well as break/fix support for workstations and printers via the agency’s IT Help Desk. The CalHFA IT Help Desk is the first point of contact for agency staff needing assistance with information or support for their computer equipment.
**_ Position Summary_**
Under the general supervision of the Information Technology Manager 1 and daily guidance from the Information Technology Specialist 1, Workstation Support Lead, the Information Technology (IT) Associate is responsible for providing technical expertise to a variety of work assignments and projects for the IT Operations\Help Desk and Workstation Support Unit. The IT Associate also consults and coordinates with various levels of staff in troubleshooting technical issues using appropriate tools, resources, and reference material. The IT Associate conducts business activities in a professional manner that leads to superior customer satisfaction and delivers services that meet or exceed the customer's expectations.
**Please note**:
**CANDIDATES THAT ARE NEW TO STATE EMPLOYMENT WILL BE HIRE AT THE MINIMUM SALARY RANGE OF THE CLASSIFICATION**
Please let us know how you learned about this career opportunity by taking a brief **survey**.
You will find additional information about the job in the **Duty Statement**.
Working Conditions
CalHFA is a high-rise building conveniently located in downtown Sacramento with access to public transportation (light rail and bus) and freeways (I-5, 99, and Business 80). It is a block from Downtown Commons (DOCO), the Golden 1 Center, many restaurants and shopping. CalHFA employees also have access to an on-site ATM and gym located in the building.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY ASSOCIATE
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
**Job Code #**:
- JC-437295
- **Position #(s)**:
- 693-822-1401-XXX
- **Working Title**:
**Information Technology Associate**
**Classification**:
- INFORMATION TECHNOLOGY ASSOCIATE
$4,651.00 - $6,234.00 A
$5,113.00 - $6,852.00 B
$5,589.00 - $7,491.00 C
$6,147.00 - $8,238.00 D
- **# of Positions**:
- 1
- **Work Location**:
- Sacramento County
- **Telework**:
- Hybrid
- **Job Type**:
- Permanent, Full Time
- **Facility**:
- Headquarters
- Department Information
**CALIFORNIA HOUSING FINANCE AGENCY**
**INFORMATION TECHNOLOGY DIVION**
**IT Operations Unit**
**_
CalHFA has again been certified as a _**_Great Place to Work for 2023_**_. Join CalHFA and help us to advance and continue our mission of investing in diverse communities with financing programs that help more Californians have a place to call home._**
**OUR VISION**
- All Californians living in homes they can afford.
- **OUR MISSION**
- Investing in diverse communities with financing programs that help more Californians have a place to call home. For more than 45 years, the California Housing Finance Agency (CalHFA) has supported the needs of low
- and moderate-income renters and homebuyers by providing financing and programs with a focus on equity. Established in 1975, CalHFA was chartered as the state's affordable housing lender. The Agency's Multifamily Lending Division finances affordable rental housing through collaborations with developers, local, state, and federal government partners, and more, while its Single-Family Division partners with a preferred lender network to provide first-time homebuyers with down payment and closing cost assistance and access to first mortgage loans. CalHFA is a self-supported state agency that doesn't rely on taxpayers’ dollars for its operational costs but regularly administers various state and federal resources on behalf of the state.
- Special Requirements
**In order to be considered for this job vacancy, you must satisfy one of the following requirements**:
**BE LIST ELIGIBLE**:
Successfully complete the competitive State civil service exam for the Information Technology Associate exam.
OR
**BE TRANSFER ELIGIBLE**:
Have current employment with
