General Manager

3 weeks ago

Flagstaff, United States Hyatt Place Full time

**Overview**:
ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
- Perform quality assurance (QA) requirements for property and ensure property supervisors perform QA for their areas of responsibility.
- Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments. Ensures all departments are profitable and maintain strong working relationships.
- Along with the sales team, creates local and national marketing plans and pricing strategies and knows market segments. Responds quickly to changing market conditions and revises strategies accordingly.
- Actively participates in sales discussions, meetings and plans. Knows key account executives and business base. Knows monthly production levels for each sales person on the staff.
- Ensures that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.
- Maintains and improves property standards and service to ensure guest satisfaction and the right public image.
- Ensures that the property and its inventories are always in the best of conditions.
- Develops annual budget and capital expenditure plans.
- Achieves budgeted revenue and profit goals, balancing cost with guest satisfaction.
- Complies with all corporate accounting procedures.
- Prepares and submits on a timely basis operational results/reports to corporate office and/or property owners.
- Ensures the implementation of and adherence to all policies and procedures.
- Walks and inspects property several times daily, and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction.
- Ensures property hiring and all associate practices comply with company and legal requirements and strives for a culturally diverse work place.
- Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures.
- Delegates various tasks to the AGM and/or department supervisors to ensure the smooth operation of the property.
- Monitors performance, develops and guides associates in career paths.
- Conducts performance evaluations for all employees, including department heads and supervisors.
- Responsible for maintaining proper and confidential associate files, i.e., personnel files, medical files, investigative files, etc.
- Promotes teamwork and high morale with associates.
- Aggressively reduces the number of accidents, and minimizes worker’s compensation and unemployment claims and resulting costs.
- Assists in the development and implementation of Sales and Marketing Program and Quarterly Sales Strategy Reports.
- Continually solicits new and repeat business for the hotel.
- Accompanies the Sales Manager on sales calls.
- Becomes involved in community and/or government affairs.
- Possesses and utilizes excellent time management skills.
- Remains highly visible and readily available for guests at all times.
- Takes initiative to offer assistance or answer questions throughout the hotel.
- Ensures that a viable key control program is in place.
- Ensures InterMountain-approved web-based system of work order accountability is used fully and appropriately.
- Thoroughly understands and implements the Brand service culture.
- Performs all shift checklist responsibilities.
- Supports team members to ensure the team’s entire workload is completed daily.
- Provides a professional image at all times through appearance and dress.
- Performs other duties as required.

SUPERVISORY RESPONSIBILITIES:

- All property positions.

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Education and/or Experience:

- Hotel Management, General Business or Marketing degree preferred.
- Two to three years management experience preferred.
- Or equivalent combination of education and experience.

Knowledge, Skills and Abilities:

- Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
- Ability to work in a courteous, tactful and patient manner with hotel guests, other company associates and management including corporate associates, property owners, vendors, suppliers, and other members of the general public conducting business with IMM and its owned and managed properties.
- Strong interpersonal skills needed to cultivate customer relations and work with associates of various levels and backgrounds.
- Ability to communicate effectiv

  • General Manager

    5 days ago

    Flagstaff, United States TG Administration LLC Full time

    Troon is looking to fill the key leadership role of General Manager at Flagstaff Ranch Golf Club, a member-owned private club located at an elevation of 7,238 feet among the Ponderosa Pines of Northern Arizona. Founded in 2003, the Club features a Jerry Pate-designed golf course that takes full advantage of the beauty of its mountain setting with dramatic...

  • General Manager

    3 weeks ago

    Flagstaff, United States Burger King Full time

    A General Manager with Barnett Management Company, dba Burger King, is responsible for overseeing the operation of the restaurant. Individuals in this position manage a group of line-level employees who perform such functions as preparing food, cleaning, and taking customer orders. A GM must know how to perform all line-level functions, as they must ensure...

  • Arby's General Manager

    3 weeks ago

    Flagstaff, United States Arby's Full time

    **ARBY'S - GENERAL MANAGER**: Are you a seasoned leader in the restaurant industry with a track record of delivering exceptional results? Do you thrive in a fast-paced, customer-centric environment? If so, we invite you to explore the exciting opportunity of becoming a Restaurant General Manager at Arby's, proudly operated by KBP Inspired, a franchise...

  • Hotel General Manager

    4 weeks ago

    Flagstaff, United States Hotel Resource Full time

    **Hospitality - Hotel** **Hotel General Manager** Hotel General Manager Super 8 Flagstaff by Wyndham Flagstaff AZ **Hotel General Manager** **Company:** Super 8 Flagstaff by Wyndham **Location:** 3725 N Kaspar Dr 86005 US **Category:** Hospitality - Hotel **Degrees Required:** High School **Employment Type:** Full-Time **Manages Others:** Yes ...

  • Hotel General Manager

    2 weeks ago

    Flagstaff, United States Hotel Resource Full time

    **Hospitality - Hotel** **Hotel General Manager** Hotel General Manager Super 8 Flagstaff by Wyndham Flagstaff AZ **Hotel General Manager** **Company:** Super 8 Flagstaff by Wyndham **Location:** 3725 N Kaspar Dr 86005 US **Category:** Hospitality - Hotel **Degrees Required:** High School **Employment Type:** Full-Time **Manages Others:** Yes ...

  • General Manager

    6 days ago

    Flagstaff, United States Mountain Sports Flagstaff Full time

    **About Mountain Sports Flagstaff** The Mountain Sports community embraces the casual, local lifestyle, offering exceptional hospitality to our customers while prioritizing our commitment to the environment. As the sole Patagonia shop in the region, we proudly support their 1% for the Planet program, granting 1% of all sales to local conservation and...

  • General Manager

    1 week ago

    Flagstaff, United States Ulta Beauty Full time

    OVERVIEW: Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.If you seek greater purpose-a place of vision,...

  • General Manager

    2 weeks ago

    Flagstaff, United States Ulta Beauty Full time

    OVERVIEW: Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.If you seek greater purpose-a place of vision,...

  • Residential General Manager

    3 weeks ago

    Flagstaff, United States Sightline Hospitality Full time

    Sightline Hospitality is seeking an experienced Residential General Manager (Property General Manager) for a soon to open Resort in Moab, Utah. **A COUPLE OF THINGS YOU SHOULD KNOW about this extraordinary place to work**: Where the light changes every hour and the vastness of the landscape transforms to your every move, this new resort is where you can...

  • General Manager

    1 week ago

    Flagstaff, United States Community Choice Financial Family of Brands Full time

    Overview: As a General Manager ("GM"), you will lead the success of your store and team by setting the bar high for performance. You will coach, develop, and lead your team to reach Company objectives and metrics in a fast-paced, dynamic, and high-energy environment. Along the way, we'll provide you with a training and development program to help you move...

  • General Manager

    2 weeks ago

    Flagstaff, United States Auntie Anne's Full time

    **GENERAL MANAGER REQUIREMENTS** - THREE OR MORE YEARS OF PREVIOUS EXPERIENCE _**AS A GENERAL MANAGER**_ IN THE FOOD AND BEVERAGE INDUSTRY**: - Serve Safe food manager certification - Excellent customer service skills absolutely required, with an ability to up-sell - Accurate money handling skills - Reliability, honesty, integrity, and commitment are very...

  • General Manager

    3 weeks ago

    Flagstaff, United States Fat Bagels Full time

    **Benefits**: - Bonus based on performance - Competitive salary - Employee discounts - Free food & snacks - Paid time off - Training & development Fat Bagels is a new locally owned Breakfast/Lunch "Bagelcentric" concept featuring New York style kettle-boiled bagels, coffee & drive-thru. Brought to you by the same folks at Salsa Brava and Fat Olives...

  • Restaurant General Manager Fast Casual

    4 weeks ago

    Flagstaff, United States Martin Recruiting Partners Full time

    Job DescriptionJob DescriptionWe are interviewing to fill the position of Restaurant General Manager. We are looking for folks who have a solid background in the Quick Service or Fast Casual Restaurant segment. We are seeking customer service driven Restaurant GM's for our Ash Fork, Arizona area units now! Bring your restaurant management talent to our...

  • General Manager

    2 weeks ago

    Flagstaff, United States Bright Side Bookshop Full time

    **About Mountain Sports Flagstaff** The Mountain Sports community embraces the casual, local lifestyle, offering exceptional hospitality to our customers while prioritizing our commitment to the environment. As the sole Patagonia shop in the region, we proudly support their 1% for the Planet program, granting 1% of all sales to local conservation and...

  • HVAC General Foreman

    2 months ago

    Flagstaff, United States McCarthy Building Full time

    Qualifications: Proven experience as an HVAC General Foreman in commercial construction. In-depth knowledge of HVAC systems, codes, and regulations. Strong leadership and interpersonal skills. Excellent organizational and project management abilities. Ability to read and interpret construction drawings and specifications. Familiarity with relevant...

  • Director of First-generation Programs

    4 weeks ago

    Flagstaff, United States Northern Arizona University Full time

    **Workplace Culture** NAU aims to be the nation’s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond. **Special Information** - This position is an on-site position which requires the incumbent to complete their work primarily at the Flagstaff...

  • Business Manager

    1 week ago

    Flagstaff, United States Flagstaff Golf Maintenance Co. Full time

    **Definition** The Business Manager reports directly to the General Manager of FGMC and provides financial, administrative, clerical and office management support for FGMC. **General Responsibilities**: The Business Manager is responsible for: - All facets of financial operations - Maintaining records and required work-related documents - Maintaining...

  • General Manager-Fairfield Inn

    3 weeks ago

    Flagstaff, United States SWHM Southwest Hospitality Management Inc. Full time

    **Job Responsibilities:** - Develop short-term and long-term financial and operational plans for the hotel which support the overall objectives of the company. Prepare the annual hotel budget. - Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action. -...

  • General Manager-Fairfield Inn

    2 weeks ago

    Flagstaff, United States SWHM Southwest Hospitality Management Inc. Full time

    **Job Responsibilities:** - Develop short-term and long-term financial and operational plans for the hotel which support the overall objectives of the company. Prepare the annual hotel budget. - Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action. -...

  • Assistant Manager

    4 weeks ago

    Flagstaff, United States Fat Olives Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryOpportunity for advancementTraining & development We are not your average employer. At Fat Olives we treat our employees like family, their quality of life is our priority and we provide exceptional benefits rarely found at any restaurant. Fat Olives is a family owned, local...