Resident Specialist
3 weeks ago
**Resident Specialist**:
**$18-$19/hour plus bonus potential**:
A Trinity Resident Specialist is the Property **sales representative**: who is service-oriented**, professional, friendly**: and makes residents feel welcome and comfortable in their community.
We regularly promote quality people from within and provide on-job training, so this could be your career path if you are enthusiastic and ready to succeed.
**Qualifications/Attributes**:
- Possess excellent customer service, communication, and follow-up skills
- Ability to maintain positive resident relations in Multi-Family residential apartments.
- Have an upbeat, positive, and confident attitude
- Be consistently responsive, courteous, and efficient
- Solid and consistent work history with excellent references.
- Reliable and punctual for Property Management
- Must be detail-oriented, able to multi-task, and be self-motivated
- Solid and consistent work history with excellent references
- Thrive in a team-oriented, fast pasted environment
**Position Responsibilities**:
- Greet and Qualify prospects
- Courteous, efficient handling of Resident requests
- Participate in outreach marketing activities
- Receive all telephone calls and in-person visits
- Quickly complete service requests
- Assist and participate in Resident functions
- Maintain knowledge of inventory, amenities of Trinity Properties, and competition
**Skills and Education**:
- Previous leasing, customer service, and/or sales experience
- High School diploma
- Must be able to speak, read, and write English proficiently
- Bilingual (Spanish) a plus
- Drug and background testing required
**EOE**:
**We participate in the e-verify program**:
**Salary**: $18.00/$19.00 per hour
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
**Experience**:
- Multi-Family Leasing: 1 year (preferred)
- LIHTC: 1 year (preferred)
- Yardi: 1 year (preferred)
- Customer Service: 1 year (preferred)
Work Location: In person
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Mesa, AZ 85206 Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
License/Certification:
- Driver's License (preferred)
Work Location: In person
**Salary**: $18.00 - $19.00 per hour
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