Program and Training Manager Work From Home

3 weeks ago


Washington, United States American Red Cross Full time

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?_

Join us—Where your Career is a Force for Good

**Job Description**:

- WHY CHOOSE US?_
As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. _Work where your career is a force for good._

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building a partnership and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine

Manage program to ensure that implementation and defined activities are carried out in accordance with specified objectives. Plan, design and implement programs and services in assigned program area. Monitor and analyze program activity and identify areas for improvement. May perform activities that support funding and proposal initiatives. Provide support, development and/or leadership guidance to all volunteers.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

**Job Description**:
**Responsibilities**:

- Lead and manage the Workforce Design and Enablement team's programs, ensuring alignment with organizational goals and objectives.
- Develop and implement strategies for the effective facilitation of internships, interim roles, Fellowships, onboarding processes, and professional development initiatives.
- Design, coordinate, and deliver comprehensive training programs to support the needs of our teams, ensuring consistency and effectiveness across locations.
- Collaborate with internal stakeholders to identify training needs and develop tailored solutions to address them.
- Evaluate program effectiveness and make recommendations for improvements based on feedback and performance metrics.
- Maintain up-to-date knowledge of industry best practices and trends in program management and training methodologies.
- Serve as a point of contact for program-related inquiries and provide guidance and support to team members as needed.
- Foster a culture of continuous learning and development within the organization, promoting employee growth and engagement.
- Contribute to the development of policies, procedures, and resources to support program and training initiatives.

1: Perform activities relating to the implementation, evaluation, design and management of program or service. Perform administrative, fiscal and inventory duties as needed to support program operations.

2: Monitor program activities and develops status reports for management review.

3: Collect and analyze data, identify areas of need and/or improvement, and develop recommendations for program improvement.

4: Administer processes within assigned program area. Analyze operating practices and recommend revisions to improve established procedures.

5: May perform activities that support funding and proposal initiatives.

6: Develop and cultivate professional relationships with key internal & external partners/organizations.-
Qualifications:
Education: Bachelor's degree required.

Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.

Management Experience: N/a

Skills & Abilities: Demonstrate in-depth knowledge of program or service and ability in creating presentations and developing training modules. Excellent oral and communication skills, including training and presentations. Excellent interpersonal, verbal and written communication skills. Develop project plans, budgets, and strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Intermediate level proficiency with MS Office software, including Word, Exc



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