Apa - IT Business Operations Analyst Ii

2 months ago

Houston, United States Apache Corporation Full time

Specific Responsibilities
The IT Business Operations Analyst II at Apache Corporation will be a member of Apache’s Information Technology team at the company’s Houston office reporting to the IT Services & Support Sr Manager.

**This role will be primarily responsible for the following**:
Maintain configuration item (CI) attributes and reconcile discrepancies in data;
Liaison with other IT groups to raise awareness, educate and gain support of CMDB processes;
Create and maintain process documentation;
Produce configuration status account reports for infrastructure teams for operation tasks;
Conduct configuration audit checks to reconcile physical IT data with CMDB, and initiate change
workflow processes as needed to update data reconciliation processes;
Work with other process owners to develop and ensure tight integration and handoff points;
Defines architectural components to meet those requirements and how ongoing architectural changes will affect CMDB dependencies;
Defining CI attributes and understanding how to reconcile data inconsistencies;
Establishing protocol (for example, incident, problem, change, asset or service level) for communicating with intersecting process owners/managers to Ensure that CMDB data is achieving its goals;
Being familiar with the CMDB activity cycle; and
Having knowledge of installed or soon-to-be-installed dependency mapping solution. Qualifications & Experience
Familiarity with Information Technology Infrastructure Library changes and configuration management processes. Certification is nice to have;
Strong process improvement experience, and experience developing metrics and quantifying value returned;
Communication skills for regular reporting on the performance and metrics of the program to senior management and stakeholders;
Technical background (preferably in one or more areas of configuration management);
For established initiatives, the CMDB lead must be familiar with the specific installed CMDB solution;
Develop and determine trusted data sources and the reconciliation process, as well as schedule the update process;
Experience with cost justification of IT operation projects;
Experience with budgeting, project planning and other experience;
Bachelor’s degree in Engineering, Business Administration, or Information Technology. Competencies
**Communication**: Writes, speaks, and presents information effectively and persuasively across communication setting;
**Results**: Pursues work with energy, drive, and results orientation to positively impact Apache's business success;
**Collaboration**: Works in partnership with others and encourages different perspectives, while building and maintaining trust; and
**Culture**: Willingness and ability to align one's behavior with the needs, priorities, and goals of Apache. Company Overview
Our primary product is energy, and where there is affordable, abundant energy, people are given greater opportunities to elevate their families to higher standards of living. We are committed to providing oil and natural gas in more innovative and sustainable ways to help meet the world's energy needs.
Apache Corporation is a wholly owned subsidiary of APA Corporation (NASDAQ: APA). Apache and other affiliated subsidiaries have operations in the United States, Egypt and the United Kingdom's North Sea and exploration opportunities offshore Suriname.
Equal Employment Opportunity

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