Temporary Part-time Student Services Representative
4 weeks ago
The Temporary Part-Time Student Services Representative I position is responsible for various tasks related to the College.
**Responsibilities & Essential Functions**:
- Assist walk-in traffic from students, parents, and faculty for issues such as permission to leave early, programmatic questions, student-requested course changes, and associated paperwork process.
- Serve as a troubleshooting liaison for student-related concerns and provide classroom logístical support to instructors.
- Perform clerical duties, including weekly collection and recording of required student compliance documents for in-person and remote courses, and all other course paperwork. Overseeing student needs, tracking daily attendance, and assembling all materials needed for course preparation.
- Support remote learning environments, including class and orientation setup, and provide tech help support to families in the remote classroom space.
- Assist students with wayfinding, supervise lunch sessions, and support senior team members with medical emergencies and other program duties.
- Assist with special summer events such as opening day check-in and orientation, which may fall on non-traditional schedule days and hours.
- Handle seasonal projects as needed.
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position; other duties may be assigned consistent with the classification of the position.
**Job Requirements**: Minimum Qualifications**:
- High school diploma required.
- 1-3 years of appropriate business experience.
- Exceptional customer service skills, excellent telephone manners, and the ability to work well under pressure are required.
- Proficiency in Google Suite, including Google Classroom and Meet, and Microsoft Excel required.
**Preferred Qualifications**:
- Completion of one year in an accredited post-secondary institution of learning and three years appropriate related experience.
- Experience working with youth populations is highly preferred.
**Additional Information**:
Please note all offers of employment are contingent upon successful completion of the background check process.
**Salary**
**Salary**: $26.90 per hour
**Work Schedule**
This temporary position is expected to end on August 30, 2024.
**Pay Equity by State Employers**
**Visa Sponsorship**
Fashion Institute of Technology is not able to provide visa sponsorship for this position.
**Equal Employment Opportunity (EEO) Statement**
**Americans with Disabilities Act (ADA) Requirements**
This position will be required to constantly read and comprehend, occasionally perform calculations, constantly verbally communicate, frequently analyze, and constantly write. The working conditions for this position will be any combination of the classroom, lab, and/or office space. Certain roles may be required to handle machinery and chemicals. The physical requirement for this position will require occasional sitting, constant standing, occasional bending, frequent walking, and occasional lifting 10 lbs. or less.
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