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Public Aid Eligibility Assistant

4 months ago

Melrose Park, United States Illinois Department of Human Services Full time

Public Aid Eligibility Assistant (Bilingual Polish Speaking) - # 37697

** MUST APPLY ON OUR WEBSITE ** **_(Please copy and paste the link below to your browser)_

**Agency**: Department of Human Services

**Location**: Melrose Park, IL, US, 60160

**Job Requisition ID**:37697

**Opening Date**:05/22/2024

**Closing Date**: 06/05/2024

**Salary**: Anticipated Salary (Eff 7/1/24) $3,852-$5,046/month ($46,224-$60,552/year) + Bilingual pay)

**Job Type**:Salaried Full Time

**County**:Cook

**Number of Vacancies**:5

**Plan/BU**: RC028

**MUST APPLY ONLINE **

**Posting Identification Number 37697**

**Position Overview**

**Responsibilities**:

- Identifies and sorts documents coming into the Family and Community Resource Center (FCRC)..
- Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, and enters information into the eligibility systems.
- Translates functions/procedures into Polish for individuals who cannot speak or read English, in contacts with the general public, advocacy groups, customers and community organizations.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

**Minimum Qualifications**
- Requires knowledge, skill and mental development equivalent to the completion of high school.
- Requires one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience.
- Requires ability to speak, read and write Polish at a colloquial skill level.

**Work Hours**:Monday-Friday, 8:30am - 5:00pm
**Work Location**:2701 W Lake St, Melrose Park, Illinois, 60160

Family and Community Services

Region 1 North

West Suburban/Cook County

**Job Family**:Health Services; Social Services

**About the Agency**:
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

**As a State of Illinois Employee, you will receive a robust benefit package that includes the following**:
A Pension Program

Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

3 Paid Personal Business Days annually

12 Paid Sick Days annually (Sick days carry over from year to year)

10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

*Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)

13 Paid Holidays annually, 14 on even numbered years

Flexible Work Schedules (when available dependent upon position)

10 Weeks Paid Maternity/Paternity Leave

Deferred Compensation Program - A supplemental retirement plan

Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

5% Salary Differential for Bilingual Positions

Commuter Savings Program (Chicago only)

**APPLICATION INSTRUCTIONS**

Pay: $3,852.00 - $5,046.00 per month

**Benefits**:

- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

People with a criminal record are encouraged to apply

Application Question(s):

- Do you possess one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience?
- Do you possess knowledge, skill, and mental development equivalent to the completion of high school?

**Education**:

- High school or equivalent (preferred)

**Experience**:

- clerical supportive: 1 year (required)

Ability to Relocate:

- Melrose Park, IL 60160: Relocate before starting work (required)

Work Location: In person