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Case Manager

3 months ago

Orange, United States AMERICAN VETERANS AID Full time

Seeking upbeat, driven individuals who are looking for a long-term position within a growing company.

Our client service representatives provide valuable consultation to veterans and their families, regarding eligibility, supporting documentation, and long-term care planning.

**Duties & Responsibilities**:

- Meeting and completing phone appointments with clients as scheduled
- Review and prepare documentation as part of our consultation service.
- Document & analyze information promptly; ability to spot errors and make changes as needed to complete a case
- each client’s needs are attended to
- Must be comfortable meeting weekly quotas as set by management

**Qualifications for this Position**:

- Customer service driven; with a passion for helping/assisting others
- Excellent organizational and time management skills
- Exceptional verbal and written communication; must be comfortable communicating via phone
- Must be computer literate in Microsoft Office, Google Drive, G-mail, Google Calendar and
- comfortable with learning how to use CRM databases.
- Have office admin/clerical experience
- Must be able to multi-task

Work hours: 7:00 AM - 3:30 PM PST or 7:30 AM to 4:00 PM PST

Interested applicants; please send a short paragraph about yourself and what you are looking for in a career along with an updated resume.