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Program Manager, Cuny Financial Aid Support Team
4 months ago
**General Description**:
**MISSION**
CUNY K-16 Initiatives creates innovative pathways for young New Yorkers to envision and achieve success by engaging strategic partners in confronting systemic educational inequities.
**General Description**:
This position will be full-time and lasts the duration of the program cycle. The program will run as one half-year cycle, April - September.
Reports To: Financial Aid Support Team Program Director
Direct Reports: None
**Other Duties**:
- Program Design and Management (50%)
- Support FAST Program Director in developing and executing program vision through Spring and Summer phases
- Coordinate ongoing supports for Coaches and Coach Supervisors
- Utilize program evaluation systems to assess impact and areas for improvement
- Review weekly student engagement / financial aid completion data to help inform weekly priorities
- Support the development of program structures, systems, and communications
- Partnership Support (25%)
- Assist FAST Program Director with establishment and maintenance of program partnerships at CUNY college campuses, NYCPS, New York Public Library, and Queens Library
- Track program events and manage matching of coaches to opportunities
- Provide consistent, relevant, and timely communication as needed to multiple stakeholders in NYC
- Training and professional development of FAST Coaches (15%)- Other duties as assigned to support city-wide FAFSA/TAP completion (10%), such as:
- Troubleshooting financial aid challenges with direct service staff
**Qualifications**:
**Minimum Qualifications**
- Bachelor’s Degree from an accredited college or university
- 4+ years of experience in college counseling and positive youth development practices, with progressive project management responsibilities
- Demonstrated ability to think strategically and support large scale programs
- Experience working collaboratively and cooperatively with a diverse community of students, staff, and external constituents
- Proficiency in Microsoft Word, Excel, and PowerPoint & otherwise digitally literate and proficient
- Strong written and verbal communication skills, including through virtual platforms
**Preferred Qualifications**
- Experience with financial aid forms (FAFSA, TAP, NYS Dream Act) a plus
- Understanding of and commitment to positive youth development
- Experience with peer-mentorship in college access infrastructure
- Experience with Grouptrail Database
- Experience with data collection and analysis, and database management to support effective program operations and program evaluation
- Experience leading professional trainings
- Experience in a fast-paced, start up environment
**ADDITIONAL NOTES**:
This position is located in a professional office environment and is currently hybrid, working 70% in person (7 days) in office and 30% remote (3 days) during every two-week payroll cycle. A laptop may be provided if needed to support working remotely.
**RFCUNY Benefits***:_RFCUNY Employee Benefits and Accruals_**
**About the Research Foundation**:
The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).
**Equal Employment Opportunity Statement**:
The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.
