Credit/collections Manager

4 weeks ago

Lakewood, United States Regent Cabinet Solutions Full time

**WHY US**

Regent Cabinet Solutions is a rapidly growing private equity backed turnkey end to end custom cabinet, countertop, and hardware provider launched in 2005. We manage everything from design, to manufacturing and installation for exceptional multi-family new developments and property upgrades. With over 150,000 successful installations to date, Regent is now known for our remarkable service, and our amazingly stylish and durable products.

Regent Cabinets is looking for a Credit, Collections and Billing Manager to lead the Collections department in our Lakewood, NJ Corporate Office. In this role you will be responsible as the primary liaison with our external customers to manage incoming receivables and any past due clients. Regent Cabinets is a fast-growing cabinet and countertop supplier in the multi-family space.

Regent Cabinet Solutions provides rewarding careers, with opportunities to grow professionally, become your best. And make a real impact on our business and that of our customers.

**Credit, Collections and Billing Manager**

**Duties/Responsibilities**:

- Review of current Accounts Receivable balances by customer to manage incoming payments
- Consistent and continued follow-up with customers to obtain payments in a timely manner, organizational skills are critical to maintain control on each of the company’s accounts
- Leads bi-weekly internal meeting between sales, field operations, warehouse management, and supply/chain logistics to resolve outstanding account discrepancies.
- Manage customer notification process on any past due accounts, including shipment holds and other contractual notices when needed, maintaining professional but firm follow-up
- Ensures all related support and paperwork has been completed for all customers notifying internal stakeholders if there are any issues with contractual obligations
- Maintains logs of all customer information, billing contacts, site addresses, mailing information, project managers, and captures project related information
- Creates reports regarding the current status of customer accounts as requested.
- Research customer discrepancies and past-due amounts with the assistance of the Accounting Manager and other staff.
- Collaborates with the Accounting Manager to reconcile accounts receivable on a periodic basis.
- Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.
- Reviews all project related change orders (both increases and decreases to contract terms) in relation to both billing and collections items
- Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
- Partners with and supports billing team on an ad hoc basis, creating invoices according to company practices; submits invoices to customers.
- Performs other related duties as assigned

**Required Skills/Abilities**:

- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software as well as other accounting software and billing programs.
- Cross-functional leadership experience
- Consistent follow-up and process ownership mentality
- Ability to work independently and in a fast-paced environment.
- Ability to anticipate work needs and interact professionally with customers.
- Excellent organizational skills and attention to detail.

**Education**:

- Associate or bachelor’s degree in accounting or related field preferred.
- 5+ years of related experience preferred.

Pay: $90,000.00 - $105,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance

Weekly day range:

- Monday to Friday

Work setting:

- Office

**Experience**:

- Collections: 5 years (preferred)

Ability to Commute:

- Lakewood, NJ 08701 (required)

Ability to Relocate:

- Lakewood, NJ 08701: Relocate before starting work (required)

Work Location: In person

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