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Enrollment Agent

3 months ago

Austin, United States IDEMIA Full time

**Location**:3600 Presidential Intl Arprt Austin, Texas 78719

**About Us**:
IDEMIA is the global leader in identity and security, dedicated to creating a safe future where identity verification is indisputable. We're a diverse company leveraging cutting-edge technology to deliver top-tier products in finance, telecom, security, and more. Join us in ensuring one person equals one identity.

**Responsibilities**:

- Provide superior customer service, assisting with fingerprinting and document scanning using advanced technology.
- Verify customer identity and maintain database records accurately.
- Perform biometric processing to meet program accuracy standards.
- Identify opportunities for upselling retail products and services.
- Adhere to company policies and maintain confidentiality of applicant information.
- Complete administrative duties and maintain inventory as required.
- Represent the company in a professional and customer-oriented manner.

**Qualifications**:

- Must be a US citizen.
- High school diploma or equivalent.
- Minimum one year of applicable experience, sales experience preferred.
- Proficiency in Microsoft Office Suite.
- Ability to work evenings and weekends as needed.
- Must be at least 18 years old and pass background screenings.
- Reliable transportation and valid driver’s license required.

**Benefits**:

- Excellent benefits ( medical, dental, vision etc)
- Opportunities for career growth and development.
- Fast interview process

**How to Apply**:
IDEMIA is an equal opportunity employer. We value diversity and encourage applicants of all backgrounds to apply.

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Work setting:

- In-person

Work Location: In person