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Dispatcher (Port Experience)

3 months ago

Gardena, United States SalSon Logistics Full time

This position reports to the VP of Operations on the night shift and coordinates deliveries and pick-ups according to customer requirements while ensuring compliance to DOT regulations and established internal policies and guidelines.

**MUST have Port of Los Angeles/Long Beach truck/drayage dispatch operating experience.**

**MUST have Trinium Experience**

**Essential Responsibilities**:

- Route, check-in, and dispatch drivers for deliveries and pick-ups
- Prioritize time sensitive cargo
- Notify drivers of deliveries and pick-up assignments
- Receive, input, and distribute On Demand work orders, proof of deliveries (PODs), and manifests, and prepare reports as required by management.
- Communicate status updates as needed to/from operations team
- Ensure efficient turnaround time for loads to mínimalize driver down time and increase productivity.
- Reduce/eliminate cost exposure due to reduce dentition, storage and per diem charges.
- Assist drivers troubleshoot when necessary.
- Ensure drivers have collected all appropriate documentation and signatures related to deliveries and pick-ups.
- Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
- Determine response needed to effectively and appropriately deal with emergencies, accidents, and breakdowns.
- Other duties as assigned

**Key Performance Indicators**:

- Total Shipment
- Shipment Delivered
- Shipment Cancelled
- Ontime Delivery
- Average Number of Moves per Driver
- # of Dry Runs
- Total # of drivers available vs # of drivers calling off
- Empty Container
- Missed Appointment

**Skill & Experience**
- One (1) year of experience of transportation
- Bi-Lingual a plus
- Strong organizational skills
- Strong team building and interpersonal skills
- Proficient with Microsoft Office suite including Word, Excel, PowerPoint and Outlook
- Ability to work on several projects simultaneously
- Ability to work well under pressure and adapt to changing information quickly
- Ability to keep tight deadlines

**Expectations**:

- Regular attendance and punctuality
- Potential need to work flexible hours and be available to respond on short-notice

Pay: $20.00 - $25.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday
- Night shift

**Experience**:

- Dispatching: 3 years (preferred)

Work Location: In person