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Medical Asst Team Lead

3 months ago

East Brunswick, United States Axia Women's Health Full time

**Axia Women’s Health,** recognized as a _Great Place to Work_ for a 2nd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of 500 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. This position is located in East Brunswick, NJ

Hours: 8-5pm Monday - Thursday and Friday 8-4pm

**Essential Functions**:
**_ Patient Care_**
- Maintaining patient records by accurately recording medical history, vital statistics, etc., and scanning related documents into the EMR.
- Checking schedules and organizing patient flow to help minimize wait times, efficiently communicating any delays to patients.
- Accompanying patients to the exam/procedure room and assisting patients as needed with walking transfers, dressing, collecting specimens, etc.
- Collecting patient history and assisting providers with various procedures and screenings.
- Relaying instructions to patients/families and providing pertinent information.

**_Patient Records_**
- Sending and receiving patient medical records, obtaining labs and imaging reports and hospital notes in order that the provider have complete patient history.
- Completing forms/requisitions as needed to ensure patient records are accurate and claims can be properly billed.
- Adhering to patient confidentiality policies and HIPAA regulations.

**Additional Responsibilities**
- Provide phone support, emotional support, continuity of care and initiate navigation for patients for pts needs and clinical next steps of care.
- Assignment responsibilities pertaining to but not limited to:

- Placement of follow up phone calls and needed outreach to pts, for coordination of care
- abnormal results, OB care. specialist referrals and next step guidance, Enter recalls for f/u testing when appropriate
- Monitoring and maintaining follow up log for pts abnormal testing such as Mammos, paps and referrals to assure completion of care and next steps are upheld.
- OB care tracking and compliance of appointments and recommendations of care.
- Postpartum 2 week after delivery follow up calls.
- Blood sugar and blood pressure logs as requested by provider for review.
- Enter and send Mammogram and Dexa scan orders to radiology sites
- Review of inbound transfer of care records and assess prior to giving MD for determination of care
- Assisting triage nurse with phone calls.
- Assisting providers and staff with facilitating first response for emergent care for ob/gyn patients in the office needing immediate attention.
- Assist with transmitting CLIA and API renewals and certification needs.
- Lab point of contact for errors related to collection and specimen processing.
- Point of contact for Mammo navigators
- Outreach to internal lab contacts to direct pt lab billing to appropriate parties to handle.
- Oversee clinical Inventory needs
- Maintain OSHA compliance for clinical end protocols.
- Responsible for staff scheduling and provider schedule review of needs with staff
- Coordinate the training for new medical assistant hires
- Assist and prep for Procedures onsite
- Leeps, Myosure, Novasure, colps, biopsies
- Assist with phlebotomy as needed
- Assist with direct patient care as needed for coverage needs

**_Quality Control & OSHA:_**
- Cleaning exam/procedure rooms and equipment between patient visits.
- Setting up instruments and equipment according to department protocols.
- Maintaining and cleaning sterilizer according to scheduled maintenance program.
- Restocking exam/procedure rooms.
- Adhering to the Occupational Safety and Health Administration (OSHA) guidelines and standardized quality control methods.

**Supervisory Responsibilities**:
Staff Medical Assistants

Qualities & Skills:
Excellent communication skills.
- Strong supervisory skills.
- Successful ability to work with teams across the business.
- Ability to work a flexible schedule and at satellite offices, where applicable, as scheduled.

**Education & Experience**:
High school diploma or equivalent required; some college preferred.

Completion of a Medical Assistant training program.

Current national certification as a Medical Assistant, such as CMA, CCMA, RMA, or NCMA required.

CPR certification required.

Minimum of 2 years’ experience working as a Medical Assistant in a medical facility or office required, OB/GYN setting strongly preferred.

eClinicalWorks (EMR) experience a plus.

**Full-Time Benefits Summary**:

- Full-time benefit eligibility beginning the first of the month after hire.
- Choice of multiple medical insurance plans to best meet your needs, with premiums as