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Operation Associate, Cplg
3 months ago
Operations Associate - Cyber & Professional Lines
The Tokio Marine HCC - Cyber & Professional Lines Group is seeking a self-motivated, detailed orientated Operations Associate to join our growing Ops Department.
If you are looking for a career in the insurance industry in a fast-paced, ever-expanding company, we have an exciting opportunity to join our Ops Team in our Encino, CA, or Mt. Kisco, NY, office location.
Work Status: Hybrid (three days in the office)
Position Overview
Performance Objectives
- Issue insurance policies and review to validate terms, limits, premiums, and other detail.
- Prioritize daily workflow and produce a finished product that includes extreme detail.
- Achieve quality and production minimums - metric expectations to be reviewed during onboarding.
- Review data for inconsistencies and initiate and follow through to retrieve missing information.
- Create and maintain correspondence and other records within our electronic filing system.
- Compose business correspondence on behalf of supervisors, managers, and other organizational professionals.
- Work to become an expert in the team’s function; motivated to continue learning and growing.
- Consistently completes tasks in a fast, high-quality, detail-oriented and service-oriented manner.
- Close to 100% of the time is spent completing time-sensitive, production-based task work.
- May recommend/participate in system enhancement/process improvement discussions
Position Knowledge, Skills, and Requirements:
- Education_
- High School or GED
- Experience_
- Minimum of 2 years of relevant and progressive office experience
- Other_
- Excellent data entry skills.
- Good written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
- Good organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously with excellent follow-through skills, all while not jeopardizing quality or production.
- Believes in and finds value in a team-oriented approach.
- Has great attention to detail with the ability to detect discrepancies and variances in wording, grammar, spelling, and numbers.
- Flexible, handle competing demands, uses time efficiently, and prioritizes appropriately.
- Good judgment and problem-solving abilities.
- Comfortable and capable of meeting quality and production measurements.
California & New York Residents Only
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefits package. We are a successful, dynamic organization experiencing rapid growth and are seeking an energetic and confident individual to join our team of professionals. The Tokio Marine HCC Group of Companies are equal opportunity, employers. Please visit
for more information about our companies.
LI-CF1
CPLG
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