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Front Desk Associate

4 months ago

Falls Church, United States Broadway Dental Associates Full time

Job description

**Responsibilities**:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to Office Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Maintain a clean and friendly waiting area for patients

**Qualifications**:

- 1+ years' experience working in a dental or medical office
- Knowledge of insurance plans (PPO)
- Experience answering telephone
- Exceptional customer service experience
- Spanish speaking is must.

Pay: $15.00 - $18.00 per hour

**Job Types**: Full-time, Contract

Pay: $18.00 - $20.00 per hour

**Benefits**:

- Health insurance
- Paid time off

Shift:

- 10 hour shift

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Dental receptionist: 2 years (preferred)

**Language**:

- Spanish (preferred)

Work Location: In person