Assistant Director for Residential Operations

1 week ago

West Haven, United States University of New Haven Full time

**Who we are**:
The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university that has been recognized by The Princeton Review and U.S. News & World Report for academic excellence. Located between New York City and Boston in the shoreline city of West Haven, the University is a diverse and vibrant community of nearly 10,000 students from across the globe.

Under the general supervision of the Associate Director of Residential Operations, the Assistant Director is responsible for providing supervision and management for multiple areas of university housing, supervision of undergraduate and graduate student staff, along with coordination for early arrival, winter and spring break periods.

**You are**:

- Able to take initiative and problem solve creatively while learning in a new and changing environment
- Able to complete multiple tasks and make insightful decisions in a fast-paced office environment
- Able to maintain tact, diplomacy, and confidentiality in working with confidential information
- Able to work well with internal and external constituencies. Possess strong interpersonal, communication and organizational skills
- Ability to travel on behalf of the University
- Willing and able to work non-traditional hours, including early morning, evening and weekends

**You will**:

- Recruit, train, hire, supervise, and evaluate professional Area Coordinators, Graduate Assistant positions, Resident Assistants, and the Senior Office Assistant
- Be responsible for hiring and distributing student desk staff through the Federal Work Study program
- Manage all facets of the Break Stay Housing Processes (Thanksgiving Break, Winter Break, Spring Break, and Summer Break)
- Manage the Conflict Support and Room Change Process for current and new students
- Maintain key inventory with assistance from the Central Office Graduate Assistant
- Facilitate damage and lost key billing with assistance from the Central Office Graduate Assistant
- Address, resolve, and escalate student, parent, and family concerns pertaining to the programs/services
- Adjudicate cases related to student misconduct as a Conduct Hearing Officer
- Participate in the Administrator on Call rotation and responds to emergency incidents as needed
- Collaborate with the Associate Director of Residential Operations to plan, market, and implement the annual housing selection process
- Access and update student information in Starrez, using the system to document customer interactions while maintaining the confidentiality of student records protected by FERPA
- Provide technical oversight and troubleshoots user issues and concerns related to staff and student interaction with the Starrez and myHousing systems
- Participate in campus wide and departmental committees - standing member of the Residential Operations Committee
- Participate in campus wide events related to admissions, orientation, opening and closing campus

**You need**:

- Bachelor’s degree required, master’s degree preferred
- Two years of professional residential experience preferred
- Two
- three years' prior work experience in housing operations
- Strong attention to detail and proven problem-solving skills
- Proficiency with Starrez housing management software and Maxient conduct management software strongly preferred
- Proficiency with Structured Query Language preferred
- Excellent computer skills in Microsoft Office Suite, particularly Excel, Outlook, and Word, Internet research/social media
- A valid Driver’s License
- To submit proof or being fully vaccinated for COVID-19 (including booster, if eligible)

**What's in it for you**:

- Health & Welfare Programs: Employees and their eligible family members, including spouses and dependent are eligible for Medical, Dental, Vision and Life Programs.
- Wellness & Fitness: On-campus Recreation and Fitness Center for employees and families; Employee Assistant Program
- Commitment to Educational Excellence: Tuition assistance for employees and eligible dependents; Tuition exchange opportunities
- Employee Discounts on products, services and educational opportunities
- Work/Life Benefits: Generous paid time off programs; progressive paid holiday schedule (including holiday break between Christmas and New Year’s); 4 weeks of parental paid leave; flexible work schedules including summer hours where applicable

  • Assistant Director, Residential Life

    3 weeks ago

    West Hartford, United States University of Hartford Full time

    University of Hartford Assistant Director, Residential Life **Job Description**: Serves as a member of the Office of Residential Life (ORL) leadership team providing vision, goals, and program implementation for professional and graduate staff members, Resident Advisors, student leaders and residents. Directly supervises professional and graduate staff....

  • Assistant Property Director

    2 weeks ago

    West Palm Beach, United States Castle Residential LLC Full time

    Job Type Full-time Description Position Summary: The Assistant Property Director must balance world-class customer service with managing the financial aspects to run a successful property. While mentoring and advising the Leasing Teammates, the Assistant Property Director will be expected to drive and retain revenue for the property and motivate those around...

  • Associate Director of Housing

    4 weeks ago

    West Lafayette, United States Purdue University Full time

    **Req Id**:31554**Job Title**:Associate Director of Housing & Residential Education**Overview of Associate Director of Housing and Residential Education** The Department of Housing and Residential Education is seeking an Associate Director of Housing & Residential Education. The Associate Director of Housing & Residential Education is responsible for the...

  • Property Director

    4 weeks ago

    West Palm Beach, United States Crown Residential Full time

    Position Summary:The Property Director is responsible for the all-around management of a residential muti-family community, which includes, but is not limited to, overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease...

  • Property Director

    4 weeks ago

    West Palm Beach, United States Crown Residential Full time

    Position Summary:The Property Director is responsible for the all-around management of a residential muti-family community, which includes, but is not limited to, overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease...

  • Director of Housing

    4 weeks ago

    West Lafayette, United States Purdue University Full time

    **Job Description**: **Req Id**:31922**Job Title**:Director of Housing & Residential Education**Overview of Director, Housing and Residential Education** **_This position is located on our Hammond, IN campus_** Our Department of Housing and Residential Education at Purdue University Northwest is seeking a Director to join our University Village Community....

  • Director of Housing

    3 days ago

    West Lafayette, United States Purdue University Full time

    **Job Description**: **Req Id**:31922**Job Title**:Director of Housing & Residential Education**Overview of Director, Housing and Residential Education** **_This position is located on our Hammond, IN campus_** Our Department of Housing and Residential Education at Purdue University Northwest is seeking a Director to join our University Village Community....

  • Service Director

    1 month ago

    Winter Haven, United States Gallery Residential Full time

    Job DescriptionJob DescriptionJob Title: Service DirectorDepartment: Property ManagementReports To: Community DirectorFLSA Status: Non-ExemptPosition Summary: The Service Director oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company’s...

  • Service Director

    4 weeks ago

    Winter Haven, United States Gallery Residential Full time

    Job DescriptionJob DescriptionJob Title: Service DirectorDepartment: Property ManagementReports To: Community DirectorFLSA Status: Non-ExemptPosition Summary: The Service Director oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company’s...

  • Residential Manager

    2 weeks ago

    West Roxbury, United States Resources for Human Development Full time $52,752

     Residential Manager IJob DetailsJob TypeFull-timeDescriptionRHD Boston provides residential, day, and individual supports to men and women with developmental disabilities in the Greater Boston area. Programs are located in the Greater Boston area. We are seeking a Residential Manager for our group home located in West Roxbury.Our programs focus on a...

  • Assistant Director of Operations

    4 weeks ago

    New Haven, United States Yale University Full time

    The Budget Lab at Yale is a policy research center within Yale Law School dedicated to providing in-depth analysis of federal policy proposals for the American economy. Reporting to the Executive Director of The Budget Lab, the Assistant Director of Director, Operations, Assistant, Operation, Communications, Budget, Technology, Education

  • Assistant Director of Operations

    4 days ago

    New Haven, United States Yale University Full time

    **Assistant Director of Operations**: - Law School - Non-Center Related Faculty and Staff - 88735BR **University Job Title** - Program Manager 1 **Bargaining Unit** - None - Not included in the union (Yale Union Group) **Time Type** - Full time **Duration Type** - Fixed **If Fixed Duration, Period** - 2 years from date of hire **If Fixed Duration, is...

  • Leasing Specialist

    4 weeks ago

    West Haven, United States Redstone Residential Full time

    Leasing SpecialistCLASSIFICATION: Part-Time, Non-Exempt COMPENSATION:$18 per hour, plus the ability to earn performance bonuses TEAM: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah. Managing more than 35,000 leases and operating in 18 states, Redstone is the 5th largest 3rd party management company...

  • Leasing Specialist

    4 weeks ago

    West Haven, United States Redstone Residential Full time

    Leasing SpecialistCLASSIFICATION: Part-Time, Non-Exempt COMPENSATION:$18 per hour, plus the ability to earn performance bonuses TEAM: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah. Managing more than 35,000 leases and operating in 18 states, Redstone is the 5th largest 3rd party management company...

  • Assistant Director of Nursing

    2 weeks ago

    North Haven, United States Montowese Center for Health & Rehabilitation Full time

    -: A Great Place to Work National Health Care Associates is proud to welcome the Montowese Center for Health & Rehabilitation to our affiliate family! We think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and those that love them. You will enjoy lasting bonds...

  • Assistant Director of Operations

    1 week ago

    New Haven, United States Yale University Full time

    Essential Duties 1. Oversees the advancement and growth of the program. Gives direction and leadership supporting the philosophy, mission, strategy, and annual goals and objectives. Assumes primary accountability for disseminating and publishing all program information to create public awareness and support of the program. 2. Works closely with leadership,...

  • Human Resources and Operations Manager

    3 weeks ago

    New Haven, United States Parents' Foundation for Transitional Living Full time

    At **Parents' Foundation for Transitional Living** in downtown New Haven, you will have the opportunity to positively impact the lives of the residents you serve. As Connecticut's premiere mental health residential community, we are committed to ensuring the highest quality of life for all our residents. Our small size enables us to provide a warm,...

  • Residential College Service Assistant Ii

    2 weeks ago

    New Haven, United States Yale University Full time

    **Residential College Service Assistant II**: - Morse College - Head of College's Office - 88821BR **University Job Title** - Service Assistant 2 **Bargaining Unit** - L34 - Local 34 (Yale Union Group) **Time Type** - Part time **Duration Type** - Part Year **Part Year or Seasonal Position, Months Worked**: - 10 **Months Paid** - 10 **Compensation...

  • Director of Revenue Generation and Game Operations

    2 weeks ago

    West Haven, United States University of New Haven Full time

    **Who we are**: The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university that has been recognized by The Princeton Review and U.S. News & World Report for academic excellence. Located between New York City and Boston in the shoreline city of West Haven, the University is a diverse and vibrant community of nearly...

  • Director of Revenue Generation and Game Operations

    6 days ago

    West Haven, United States University of New Haven Full time

    Who we are: The University of New Haven, founded on the Yale campus in 1920, is a private, coeducational university that has been recognized by The Princeton Review and U.S. News & World Report for academic excellence. Located between New York City and Boston in the shoreline city of West Haven, the University is a diverse and vibrant community of nearly...