Customer Service

1 week ago


Huntington Beach, United States Plasma Ruggedized Solutions Full time

Customer Service assistant and quote generation

**Principal Duties**:
accommodate expedites.

customer contact to provide information to customers on complete sales cycle from quotes to delivery.

Responds and resolves issues and or unique or complex request from customers.

Must have strong organizational skills as well as attention to detail.

Maintains files of P.O.’s and associated documentation. Files may be hard copies or soft copies.

Assist accounting and sales in investigating customer disputes, verifying pricing, and resolving discrepancies.

Coordinate information between sales, production and customer.

Review customer P.O.’s for accuracy against Sales Quotes

Create sales orders

Process sales orders

Liaison between customers and Manufacturing team

Data entry

Must work well under pressure

Willing to learn technical information

Understand and efficient with Quick books, excel, word,

Provide status updates to customers as requested

**Minimum Qualifications**:
3 years customer service with a manufacturing company

Collage degree preferred

3years’ experience in customer service

Computer literate I.E. Microsoft Excel, Quick books, word

Excellent organizational skills

Familiar with AS9100 practices

**Hourly Rate**:
$25 to $30.00 an hour depending upon experience

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift
- Day shift

Work setting:

- In-person

Work Location: In person


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