Change Order Supervisor

3 weeks ago

Chandler, United States Aveanna Healthcare Full time

Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate people who are driven to fulfill our mission to revolutionize the way pediatric healthcare is delivered, one patient at a time.

At Aveanna, every employee plays an important role in bringing our mission to life. The ongoing growth and success of Aveanna Healthcare remain dependent on our continued ability to consistently deliver compassionate, committed care for medically fragile patients. We are looking for talented and committed individuals in search of a rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun.

**Position Overview**

The Change Order Supervisor is responsible for providing a high level of customer service to our patients and their caregivers from intake to discharge. The primary function of this position is to manage the overall productivity of Patient Care Change Orders. Analyzes reporting data to determine areas where Change Order Representatives need assistance to meet department goals.
- The starting pay for our Change Order Supervisor is $55,000 per year. In addition to compensation, our full-time employees are eligbile to receive the following competitive benefit package including: Health, Dental, Vision, Life and many other options, 401(k) Savings Plan with Employer Match, Employee Stock Purchase Plan, and 100% Remote Opportunity
**Essential Job Functions**
- Develop goals and objectives for overall team and each individual team member; evaluates performance against goals, objectives, responsibilities and competencies.
- Ensure new hires are trained before placing Representatives on rotation or to an assigned portfolio.
- Conduct call monitoring and review Representative work, getting involved in high issue resolutions.
- Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action
- Assist Change Rx Representatives and analyze reporting data to determine what areas need attention.
- Participates in one-on-one reviews with Representatives, as well as providing regular coaching and feedback to Change Rx Representatives.
- Completes special projects as required or assigned by Change Rx Manager.
- Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
- Effectively communicate new process and changes with Representative
- Review Representative portfolios to ensure patient information is accurate, including demographic data, prescriptions, physician data, insurance eligibility and coverage. Provides coaching and feedback.
- Reviews and works a variety of reports daily, specified to the Change Order team, to ensure that accounts are not aged over threshold and worked in a timely manner; ensures pending status is updated throughout process

**Requirements**:

- High school graduate - Associates Degree in medical office management or related
- A minimum of 2 years proven experience in managing customer service or equivalent teams
- 5 or more years in a healthcare/customer service role; demonstrated knowledge of authorization process for Enteral/DME or related
- Proficient in Microsoft suite of products including Outlook, Word and Excel

**Preferences**
- Education or experience equivalent to a bachelor’s degree in Healthcare Administration or related field highly preferred
- Prior Team Lead or training responsibilities. Insurance authorization and/or precertification. Knowledge of home health, DME and Enteral nutrition products

**Other Skills/Abilities**
- Must be able to adhere to confidentiality standards and professional boundaries at all times
- Attention to detail
- Time Management
- Ability to remain calm and professional in stressful situations
- Strong commitment to excellence
- Quick-thinking and astute decision making skills
- Effective problem-solving and conflict resolution
- Excellent organization and communication skills
- Leadership skills
- Ability to train team members

**Other Duties**
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, p

  • Order Puller

    6 days ago

    Chandler, United States Arizona Nutritional Supplements LLC Full time

    Manage flow of materials in a safe and efficient manner to support all company functions. Pull orders and material requests as needed for other departments, such as Production, Customer Service Representatives, or Quality Assurance. Return materials from manufacturing. Make space for new materials released from QA and accurately move those materials into bin...

  • Order Selector

    3 weeks ago

    Chandler, United States Bashas' Full time

    **Order Selector** Distribution Center 200 S. 56th Street Chandler , AZ 85226 Store DIS **"Top pay $23.51 with the ability to earn incentive pay"** * Physically and accurately select cases from rack and floor slots; stack cases on pallets; shrink-wrap completed pallet; according to the designated time standard. * Operate electric pallet jacks;...

  • Order Selector

    6 days ago

    Chandler, Arizona, United States Bashas' Full time

    **Order Selector** Distribution Center 200 S. 56th Street Chandler , AZ 85226 Store DIS **"Top pay $23.51 with the ability to earn incentive pay"** Physically and accurately select cases from rack and floor slots; stack cases on pallets; shrink-wrap completed pallet; according to the designated time standard. Operate electric pallet jacks; load/unload...

  • Order Picker/Driver

    3 weeks ago

    Chandler, United States Monogram Foods Full time

    Description Position Summary, Essential Duties, and Responsibilities: The Order Picker/Driver is responsible for supporting the Warehouse functions by assisting with the day-to-day activities of the warehouse operations including moving of trailers, general warehouse functions, inventory tracking, and supporting production needs.  General Duties: ...

  • Warehouse Logistics

    3 weeks ago

    Chandler, United States Sysco Foods Full time

    Responsibilities This is a warehouse position responsible for operating an electric pallet jack, or forklift, to select the correct products, labeling product using Sysco Order Selection (SOS) label technology, palletizing product to build customer orders and delivering the product to the dock safely and efficiently This position requires working 6:00 p.m....

  • Purchase Order/receiving Specialist

    2 weeks ago

    Chandler, United States Arcosa Aggregates West, LLC Full time

    Join Arcosa Aggregates, a company with LOADS of opportunity and stability. Arcosa Aggregates is a leading producer and distributor of construction materials and services. We are unified in our commitment to building a better world through the foundations of roads, bridges, and buildings in our communities across the United States. We are currently seeking...

  • Purchase Order/Receiving Specialist

    2 days ago

    Chandler, United States Arcosa Full time

    Join Arcosa Aggregates, a company with LOADS of opportunity and stability. Arcosa Aggregates is a leading producer and distributor of construction materials and services. We are unified in our commitment to building a better world through the foundations of roads, bridges, and buildings in our communities across the United States. We are currently seeking...

  • Engineering Supervisor

    19 hours ago

    Chandler, United States Crowne Plaza San Marcos Phoenix-Chandler Golf Resort Full time

    *Property Engineeri Supervisor* Must have o n availab - ty - D - , Evenings, Wee - ds & Holidays. - roperty Engineering Supervi - s work under the - ection of the Ch - Engineer to k - the physical - operty maintaine and attr - ive with reg - r upkeep - le overs - ng the phys - l security of the erty. An important part - the Engineering Supervisor role is...

  • Branch Supervisor

    1 week ago

    Chandler, United States Industrial supply Full time

    Title: Branch Supervisor Department: Inside Sales Reports to: Territory Manager Job summary - Oversee all operations and warehouse personnel for a given branch location including, inventory management, order delivery, personnel management and customer service. _ Duties and Responsibilities: - Coordinate with outside and inside sales teams to meet...

  • Front Desk Supervisor

    4 weeks ago

    Chandler, United States Crowne Plaza San Marcos Phoenix-Chandler Golf Resort Full time

    The Crowne Plaza Phoenix-Chandler Golf Resort is hiring for **Full-Time Front Desk Supervisor.** Our amazing Team Members enjoy a benefits package that may include some or all of the following: - Crowne Plaza is a global hospitality leader with a trusted name and product - opportunities for growth and advancement throughout the brand and Lester...

  • Front Desk Supervisor

    18 hours ago

    Chandler, United States Crowne Plaza San Marcos Phoenix-Chandler Golf Resort Full time

    The Crowne Plaza Phoenix-Chandler Golf Resort is hiring for **Full-Time Front Desk Supervisor.** Our amazing Team Members enjoy a benefits package that may include some or all of the following: - Crowne Plaza is a global hospitality leader with a trusted name and product - opportunities for growth and advancement throughout the brand and Lester...

  • Front Desk Supervisor

    1 week ago

    Chandler, United States Crowne Plaza San Marcos Phoenix-Chandler Golf Resort Full time

    The Crowne Plaza Phoenix-Chandler Golf Resort is hiring for **Full-Time Front Desk Supervisor.** Our amazing Team Members enjoy a benefits package that may include some or all of the following: - Crowne Plaza is a global hospitality leader with a trusted name and product - opportunities for growth and advancement throughout the brand and Lester...

  • Branch Supervisor

    4 days ago

    Chandler, United States Industrial Supply Full time

    Job DescriptionJob DescriptionJob DescriptionTitle:Branch SupervisorDepartment:Inside SalesReports to:Territory ManagerJob summaryOversee all operations and warehouse personnel for a given branch location including, inventory management, order delivery, personnel management and customer service. Duties and Responsibilities:Coordinate with outside and inside...

  • Branch Supervisor

    7 days ago

    Chandler, United States Industrial Supply Full time

    Job DescriptionJob DescriptionJob DescriptionTitle:Branch SupervisorDepartment:Inside SalesReports to:Territory ManagerJob summaryOversee all operations and warehouse personnel for a given branch location including, inventory management, order delivery, personnel management and customer service. Duties and Responsibilities:Coordinate with outside and inside...

  • Field Supervisor

    4 weeks ago

    Chandler, United States Community Landscape Management Full time

    **Job Summary** Seeking Field Supervisor for commercial landscape maintenance company to oversee labor crews, job execution, quality of work, open communication between crews and management, and day to day planning. This job comes with a company vehicle. Ability to speak Spanish, interpersonal skills, ALCA certifications, etc are a plus. We are based in...

  • Sanitation Supervisor

    4 weeks ago

    Chandler, United States The Doughnut Peddler Full time

    Job DescriptionJob DescriptionWho doesn’t love doughnuts, right?! TDP Bakery exists to bring fresh indulgent bakery products to places where people could normally never enjoy them. Fresh, never frozen, bakery is just better. We look for team members who believe in the benefit of providing Honestly Fresh™ food in an ocean of frozen and preservative-filled...

  • Event Services Supervisor

    5 days ago

    Chandler, United States Pinnacle Live Full time

    **Event Services Supervisor** **Company Overview** Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events....

  • Housekeeping Supervisor

    5 days ago

    Chandler, United States Hampton Inn Chandler Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • HSE Supervisor I, Site Mgmt

    5 days ago

    Chandler, United States Fluor Full time

    The purpose of this position is to supervise Health, Safety & Environmental (HSE) professionals to create and sustain a productive work culture and safe work environment in order to avoid and minimize HSE related problems. These problems include but Supervisor, Project Management, Environmental, Construction

  • Floor Supervisor

    4 weeks ago

    Chandler, United States Uptown Cheapskate Chandler Full time

    **Benefits**: - Company parties - Employee discounts - Flexible schedule Uptown Cheapskate Chandler is currently searching the market for a Floor Supervisor. Do you have what it takes to join our elite team? Uptown Cheapskate is a buy, sell, trade fashion store for young adults. We offer a change of pace from traditional fashion retail by adding the buying...