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Customer Service
3 weeks ago
*This job requires you to work from our offices in Woodstock, NY*
A fast-paced and growing tools and equipment manufacturing company is seeking an intelligent, dedicated, reliable, and confident individual to join the office staff as a member of our Customer Service Team. This is a full time position, with the potential for growth within the company.
**Job Summary**:
- Receive and direct incoming calls to the appropriate parties.
- Assist with order entry, invoicing, and maintenance of customerrecords.
- Prepare and execute literature mailings and sample requests.
- Complete general clerical duties such as copying, scanning, and filing as needed.
- Maintain office supplies and literature.
- Proficient with Google Workspace and MS Office.
- Confident and decisive; able to follow through with given tasks and make decisions when needed.
- Adaptable; can handle changing tasks, expectations, and policies.
- Efficient, punctual, and reliable.
**Requirements**:
- High School diploma or equivalent
- Experience performing clerical duties in a professional setting; prior experience in customer service preferred.
- Strong written and verbal communication skills
- Must have good computer skills and the ability to learn our manufacturing software, Sage 100
- Must be able to type at least 50 WPM.
- Organized, accurate, and attentive to detail.
- The ability to be both self-directed and to follow instructions
Pay: $17.00 - $23.00 per hour
Expected hours: 40 per week
**Benefits**:
- Flexible schedule
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
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