Customer Service Manager

3 weeks ago


Woodstock, United States ATL Search Group Full time
Job DescriptionJob Description

CUSTOMER SERVICE MANANGER

IMMEDIATE

 

KEEP THE DEPARTEMNT OPERATING IN AN EFFICIENT AND PROFITABLE MANNER TO INCREASE CUSTOMER SATISFACTION.

 

  • 2 plus years experience in customer service and account management
  • Understanding of manufacturing processes
  • Develop customer service procedures, policies and standards.
  • Act as a liaison witih company management to support and implement growth strategies
  • Must have experiece coaching and traing staff
  • Conduct quarterly and annual reviews ith team members
  • Must have experience facilitating growth within a company
  • Quick Decision maker
  • Abiliy to work well in a fast paced environment
  • Handle ad hoc, complex and escalated customer service issues
  • Must have excellent written and communication skills
  • Manage Customer service projects
  • Manufacturing background

 

Hours are Monday - Thursday 7am-4:30pm

Firdays 7am-11am

Company DescriptionWe are the #1 Staffing firm for Diversity, Equity and Inclusion with focus on Professional Services and Light Industrial.Company DescriptionWe are the #1 Staffing firm for Diversity, Equity and Inclusion with focus on Professional Services and Light Industrial.

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