Account Manager

3 weeks ago

San Diego, United States The Hiller Companies Llc Full time

The Hiller Companies, LLC has an immediate opening for an** Account Manager.**

Hiller offers fire protection and life safety products and services that are preserving lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. For more than 100 years, we have been laser-focused on one goal - making the world a safer place. We are proud to be on the forefront of technology and innovation by creating adaptable safety solutions. As we continue to grow and expand our life safety footprint, we pledge to keep our customers top of mind while striving to design, install and service the most compliant, reliable systems available.

**Pay Range**: $67,200.00 - 84,000.00 annually

**Job Summary**: The Account Manager** **is responsible for generating new business and supporting the growth in the fire alarm, sprinkler, and suppression business. The Account Manager** **should have experience in owner direct sales as well basic understanding the plan and spec market, preferably in a large organization where they have gained experience and appreciation for a disciplined approach to account management and the competitive bid process. The position requires multi-faceted technical and sales skilled individual to expand our market share and support the overall service revenue growth strategy.

**Responsibilities**:

- Identify and pursue new business opportunities within the assigned territory or market segment.
- Conduct market research to understand customer needs, industry trends, and competitor offerings.
- Generate leads through networking, cold calling, referrals, and other sales strategies.
- Collaborate with the sales team and management to develop effective sales strategies and marketing initiatives.
- Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
- Conduct regular site visits, review inspection reports, assess clients’ fire protection needs and offer appropriate solutions.
- Prepare technical scope of work proposals and presentations.
- Follow through on sold projects to ensure satisfactory completion. Ensures a smooth “sale to operations” turnover and monitor’s progress.
- Actively involved and participates in civic and professional industry organizations.
- Provide technical expertise and guidance to customers regarding fire protection systems, equipment, and compliance with industry regulations.
- Collaborate with and cost review opportunities with internal teams, such as operations project managers and technicians, to ensure smooth execution of services and projects.
- Prepare regular sales reports, forecasts, and analyses for management review.
- Maintain a qualified funnel of opportunities, achieve new customer acquisition and profit goals consistently.
- Function as a consultant to customers, recommend services for business goals, set market pricing and position Hiller as an industry leader in service delivery.
- Monitor and evaluate sales performance against targets and implement corrective actions as necessary.
- Other duties as assigned.

**Education, Licensure & Certifications**:_ _**
- High School Diploma or GED is required; however, a bachelor’s degree in Business Administration, Engineering, Marketing, or similar discipline is preferred.
- NICET Certification is preferred.

**Experience**:

- 5+ years of experience in sales, business development, project management, construction or consulting within the Commercial Fire Alarm/Sprinkler/Suppression or similar Commercial building/construction industries is required.
- Experience selling to multiple levels within a customer’s organization is highly desirable.

**Knowledge, Skills, Capabilities**:_ _**
- Must have a working knowledge of common fire and life safety systems and equipment, including but not limited to fire alarm systems, fire sprinkler systems, fire pumps, suppression system, etc.
- Familiarity with building life safety inspection codes and standards.
- Advanced ability to read and understand fire alarm, sprinkler, suppression & electrical drawings.
- A closing expert, a hunter sales mentality is necessary.
- Account development and strategic sales skills.
- Financial expertise to estimate and sell technical solutions and service offerings effectively.
- Proficiency in using CRM software, MS Office Suite, and other sales tools.
- Excellent interpersonal and communication skills, both verbal and written.
- Ability to interact with both internal and external stakeholders.
- Great customer service skills, self-motivated and entrepreneurial spirit.
- Demonstrated negotiation and closing skills.
- Ability to effectively present and communicate technical information to clients.
- Must have good teamwork capabilities.
- Must have strong organizational skills and be detail oriented.
- Valid driver's license and willingness to travel extensively within the assigned territo

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