Development Associate

3 weeks ago

Pasadena, United States Door of Hope Full time

Are you interested in making a difference in the lives of families facing homelessness? Are you searching for not just a job, but a calling? Door of Hope, a Christian, faith-based nonprofit that empowers families facing homelessness to transform their lives, is hiring a Development Associate.

**Hours**
- 40 hours/week, occasional overtime

Occasional evenings and weekends, especially during the holidays, as needed

4 days in-office in Pasadena, Fridays work from home

**Responsibilities**:
Database Administration duties, including:

- Manage the Salesforce donor database for accuracy (e.g., contact info, activity updates, etc.)
- Process monetary donations, send receipt letters on a weekly basis
- Implement thank you process for donors
- Generate reports/queries from Salesforce database
- Communicate with Accounting Manager regularly about donations; send monthly reports for reconciliation
- Year-end tax reporting
- Serve as Salesforce Administrator (including security administration)

General Administrative duties, including:

- Answer donor questions regarding their giving
- Maintain current and archived documentation
- Order and maintain department supplies and SWAG
- File and scan documents
- Manage gift card inventory and monthly audit
- Master scheduling for Development Team

Perform any other task necessary to support the mission of Door of Hope, including:

- Research donors and potential donors using iWave
- Communicate with Grant Writer to keep her updated on changes with Board Members, updates on grants, and answering questions about donations and giving history
- Assist at special events
- Facilitate and send weekly prayer texts

**Qualifications**
- A minimum of 3 years of relevant experience
- Excellent written and verbal communication skills
- Demonstrated excellence in organizational and multi-tasking skills
- Strong customer service and telephone skills
- Self-starter with growth and learning mindset
- Computer Skills: fluency in GSuite (Docs, Sheets, Drive, etc), MS Excel, Word, and PowerPoint; experience with Salesforce or similar CRM/donor databases
- Bachelor’s Degree or equivalent experience

**Character** (Do you embody Door of Hope’s four core values?)

**Christ-centered,** expressed through:

- **Faith**: We have an active and personal relationship with Jesus Christ.
- **Calling**: Out of a sense of calling, we go above and beyond to meet our mission.
- **Character**: We demonstrate the character of Christ toward colleagues and families.

**Empowering**, expressed through:

- **Trust**: We trust one another, believe in one another, and give each other the freedom to take risks. (Mistakes are learning opportunities.)
- **Accountability**: We nurture God-given strengths through coaching and accountability.

**Holistic**, expressed through:

- **Whole Person**: Our emotional, spiritual and personal well-being matter to one another.
- **Whole Organization**: We are on one team with one mission. (We don’t do silos.)

**Relationship**, expressed through:

- **Family**: We love, celebrate, and pray with one another.
- **Reconciliation**: We manage conflict, practice vulnerability, and pursue diversity with honesty and grace.

Pay: $25.00 - $28.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 403(b) matching
- Dependent health insurance coverage
- Health insurance
- Paid time off
- Retirement plan

Schedule:

- Extended hours
- Monday to Friday

Application Question(s):

- Are you willing to work 4 days in-office in Pasadena? (Fridays work from home)

License/Certification:

- Driver's License (preferred)

Work Location: In person

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