Logistics Operations Specialist
4 weeks ago
**Full Time Position - Operations Specialist**
**Responsibilities include but are not limited to**:
- Operational duties to include coordination with shippers, customers, truckers, airlines and relevant parties for end to end management of shipments.
- Effectively execute the coordination of air and ocean shipments - including booking, planning, documentation, and tracking.
- Complete process of shipment includes arranging for pick-up or inland transportation, booking, document preparation (bill of lading, invoicing, certificate of origin, export declaration and/or AES, if applicable) follow-up with tracking and tracing and maintain strong data quality requirements.
- Customer Service responsibilities include maintaining communication with vendor, shipper, customer, carrier and overseas offices throughout the process and choosing proper routing appropriate to the customer's needs.
- Abilities to request, then negotiate, freight quotations by providing shipment details and verified freight details.
- Maintain SOP (standard operating procedures) and customer profiles including key contacts, special requirements, contract rates and preferred routings and services with carriers.
**Qualifications**
- Freight Forwarding experience preferred
- Good working knowledge of domestic and international geography including countries, major cities, airport/seaports.
- Basic knowledge of U.S. Export controls and U.S. Customs regulations and other government agency requirements.
- Solid verbal and written communication skills with a focus on accuracy and attention to detail
- Must have problem solving skills and outside the box thinking for quick solutions to action.
- Must have initiative to work and does not require micromanaging
**Experience**:
- Logistics: 3 years (preferred)
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