Orthopaedic Practice Administrator
1 week ago
Practice Administrator
Orthopaedic Specialists of Austin is hiring a Practice Administrator as a full-time exempt employee in Austin, TX.
The Practice Administrator will coordinate all administrative and operational needs of the clinic. This individual will set goals for the practice and is responsible for their implementation, while providing effective leadership and communication across the practice staff. The Practice Administrator fosters a cohesive team and a positive environment, while identifying and modifying standard operating procedures to ensure safe and exceptional patient care.
The Practice Administrator will work closely with the practices’ MSO and the Physician Board to develop and execute the strategic vision and plan for the organization. The Practice Administrator will supervise management team members and administrative functions of the practice.
Essential Functions/Responsibilities:
- Direct oversight of day-to-day practice operations to assure quality care and patient, provider, and staff satisfaction.
- Provide direct supervision to the front desk manager, RCM Director and other operational/administrative staff, medical assistants, as assigned.
- Ensure compliance with all regulatory agencies, system protocols and office procedures and communicating policy changes to appropriate staff.
- Mediate or assist in the mediation of conflicts, differences, and misunderstandings between and amongst patients, staff, and physicians.
- Identify and address performance and behavioral problems of staff, counsel, and discipline according to policy.
- Work closely with physicians and MSO to optimize practice operations through skilled operational process and sound financial management.
- Provide input for the development of budgetary and financial goals.
- Ensure office staff members are trained and versed on all applicable information systems associated with the practice and assist with all transitions to EHR’s.
- Fosters a culture of continuous quality improvement, equity, inclusion, and operational efficiency.
Necessary Skills:
- Exceptional communication skills with a servant leader approach.
- The ability to work effectively with multiple departments within the practice.
- The ability to lead and manage direct reports.
- General administrative skills with the ability to lead ongoing and overlapping projects and direct several projects simultaneously.
Education and Experience Requirements:
- Bachelor’s degree in business administration, Health Care Administration, Nursing or related field is required (Master’s degree is preferred) 5+ years in healthcare administration management (in orthopedics is preferred)
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